Teacher turned Seller
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Announcement
Last updated on Apr 2, 2026
Reviews
5.0
(93)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kennadee on Jul 29, 2026
5 out of 5 starsItem exactly as described. The jacket has a slightly oversized fit and the personalization looks like it will last a long time. I loved this option since it’s simpler than all the ones with pearls so I know I’ll be able wear it on way more occasions! Seller was very quick to answer my questions and item arrived early! Cannot recommend her or this jacket enough!
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Trang on May 23, 2026
5 out of 5 starsHilary was so wonderful about making some adjustments to the design for me to put a heart with a cross on the journal for my faithful friends. The journal so beautiful and such a thoughtful idea to assist couples to grow in their faith together.
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Kimberly on Jul 30, 2026
5 out of 5 starsIt is a beautiful gift and I can’t wait to give it to them!
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Pula on Jul 21, 2026
5 out of 5 starsHilary was amazing and easy to work with, she offered me an exceptional service.
About GenerationGaps
Sales
414
On Etsy since 2024
Shop members
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Hilary Downs
Owner
Production partners
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Print on Demand Product
CA, United States
I make the designs and send to a production partner for printing
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Print on Demand
Wilmington, DE
They take my designs and fulfill the order and ship directly to you.
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Printonic
Los Angeles, CA
Prints, packs and ships my products
Shop policies
Last updated on Aug 27, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Sizing details
Sizing details
All shirts are unisex and run true to size. Please refer to the sizing guide located in the photo section of each listing. For non-apparel items, size specifications will be indicated within the listing description.
Gift wrapping and packaging
Gift messaging and packaging
We are not able to offer gift messaging or packaging at this time. No pricing information is included in the packaging, but if you'd like a gift message we recommend sending a note separately to the recipient.
Care instructions
Care instructions for apparel
- Turn inside out and machine wash cold on delicate cycle
- Dry on low heat setting
- Do not bleach
- Do not dry clean
- Do not iron directly on design
Delivery Dates
Delivery times in Etsy are an estimate based on our production schedule and carrier timelines. Due to carrier fluctuations we cannot make delivery date guarantees - please plan accordingly! Refunds will not be provided for orders that are delivered outside of their estimated window due to carrier delays
Design or Print Issues
Our orders are shipped directly from our printer and occasionally errors do occur. If the design does not look right or doesn't match the listing photo, please send us a message with a clear photo of the product within 2 weeks of receiving your item. We want you to be 100% satisfied with your purchase, and if there is a print error we will send you out a replacement immediately.
Returns or Exchanges
All items are made to order for each customer, therefore all sales are FINAL. Exchanges/refunds are only granted if the incorrect item has been sent by the seller or arrives damaged/defective. Please contact us if you have any problems with your order.
I entered the wrong address for shipping? What do I do?
Please make sure your shipping address is correct prior to placing your order. If you notice an error prior to shipping, reach out to us immediately and we will attempt to correct it.
If your item is "returned to sender" due to an incorrect shipping address, we are not responsible for replacing the product and will be unable to issue a refund. All items that are "returned to sender" are shipped back to our printing partner and we have no way of recovering them.
In some cases, we may be able to reprint and reship your item, however, the buyer is responsible for the full shipping cost on the replacement item. Please message us for more information.
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