GeorgiePorgeDesigns

Privacy Policy for Georgie Porge Designs

Last updated: May 2026

This Privacy Policy describes how and when Georgie Porge Designs collects, uses, and shares information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com and related services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to Etsy’s Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the products you are ordering.

You may also choose to provide me with additional personal information if you contact me directly, including information relating to custom or personalised ceramic orders.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, communicate with you about your purchase, resolve disputes, or provide customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal claim, including retaining information about purchases for tax and business record obligations under Australian law.
As necessary for the purposes of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests. These legitimate interests include:
providing and improving my products and customer experience;
managing and growing my small ceramics business;
complying with Etsy Seller Policies and Terms of Use; and
protecting my shop from fraud or misuse.
If you provide consent in the future for marketing communications or newsletters, you may withdraw that consent at any time.
Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I may engage trusted third-party service providers to perform functions and provide services for my shop, such as payment processing, website hosting, email services, and delivery companies. I will share your personal information with these third parties only to the extent necessary for them to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
respond to legal process or government requests;
enforce my agreements, terms, and policies;
prevent, investigate, and address fraud, security, or technical issues; or
protect the rights, property, and safety of my customers or others.
Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

I generally keep customer order and transaction records for 7 years in accordance with Australian tax and business record requirements.

Transfers of Personal Information Outside the EU

Etsy and certain third-party service providers may store or process your information outside of your country, including in the United States or other jurisdictions.

If I transfer information about you outside of the EU, I rely on Etsy’s GDPR-compliant processes and the contractual necessity of processing your information in order to fulfil services to you. I also rely on third-party providers to maintain appropriate safeguards for transferred personal information where required.

Your Rights

If you reside in certain territories, including the EU, you have rights relating to your personal information. These rights may include:

Access. You may have the right to access and receive a copy of the personal information I hold about you.
Change, restrict, or delete. You may also have rights to change, restrict my use of, or delete your personal information, subject to legal exceptions.
Object. You can object to:
my processing of some of your information based on legitimate interests; and
receiving marketing messages from me after providing consent.
Complain. If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.
How to Contact Me

For the purposes of EU data protection law, I, Georgie Porge Designs, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at:

Jessica
Georgie Porge Designs
Tamworth, NSW, Australia
jessica@georgieporge.com.au

Website: www.georgieporge.com.au

If you need to access, correct, or delete personal information held by Etsy, you may contact Etsy directly through Etsy.com/help.