Every Runner Has A Story—Get Out And Run
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Cancellations: accepted
Request a cancellation: within 2 days of purchase
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Frequently asked questions
Custom and personalized orders
Yes! We're happy to accommodate custom and personalized running gear requests. Please contact us before placing your order to discuss your specific needs, including sizing, colors, and any special requirements. We'll work with you to create the perfect running gear for your needs. Turnaround time for custom orders may be slightly longer than standard orders.
Sizing details
All our running gear includes detailed sizing charts in each listing. We offer a wide range of sizes to fit all runners. For the best fit, please refer to the specific measurement chart provided in each product listing. If you're between sizes, we recommend sizing up for a more comfortable fit. For any questions about sizing, feel free to contact us before ordering and we'll be happy to help you find the perfect fit!
What are your shipping times?
Most orders are processed and shipped within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international orders may take 7-21 business days depending on your location. You'll receive a tracking number as soon as your order ships so you can follow its journey to you. We always strive to get your running gear to you as quickly as possible!
What is your return policy?
We want you to be completely satisfied with your purchase! We accept returns within 30 days of delivery. Items must be returned in their original condition, unworn and unwashed, with all tags attached. The buyer is responsible for return shipping costs. Once we receive and inspect the returned item, we'll process your refund or exchange. Please contact us before initiating a return so we can guide you through the process.
How can I contact customer support?
We're here to help! You can contact us anytime through Etsy messages by clicking the 'Contact' button on our shop page. We typically respond within 24 hours during business days. Whether you have questions about products, orders, sizing, or anything else, we're always happy to assist you. Your satisfaction is our priority, and we're committed to providing excellent customer service for all your running gear needs!