GhostGoodsCo

Ghost Goods

Cape Town, South Africa

Announcement    Hi guys!
Just a note to say that while orders are going ahead as per usual, shipping is very, very slow currently given that there are delays at every port. Please expect orders to take from 2 weeks up to 2 months to reach you. I really appreciate your continued support and patience in this crazy/terrible year!
Yours in boos,
Nicole

Announcement

Last updated on Oct 25, 2020

Hi guys!
Just a note to say that while orders are going ahead as per usual, shipping is very, very slow currently given that there are delays at every port. Please expect orders to take from 2 weeks up to 2 months to reach you. I really appreciate your continued support and patience in this crazy/terrible year!
Yours in boos,
Nicole

Items

 
Nicole Dalton

Contact shop owner

Nicole Dalton

Reviews

Average item review
5 out of 5 stars
(394)
See reviews that mention:
Quality 49 Shipping 38 Customer service 19

About GhostGoodsCo

Sales 1,683
On Etsy since 2015

Ghost Goods Happy Feels Co.

I created Ghost Goods in early 2015 as a creative outlet, but in truth the company has existed in some or other part of my brain ever since I started studying design in 2008, and realised I got a real kick out of making STUFF. Any STUFF, but pretty STUFF in general.

I started selling my pins through Instagram and email orders, and was psyched to see how thriving and easily accessible the pin community is.

Ghost Goods is the Happy Feels Co. because I am committed to creating products that make people happy and to put a little more positivity out into the world. As someone living with depression, I wanted an outlet that allowed me to play around and just have fun, and Ghost Goods has become that for me.

To see more of my work and products, follow Ghost Goods on Instagram @ghostgoods

Shop members

  • Nicole Dalton

    Owner, Designer

    Nicole has an insatiable love for what she does. By day the tireless Capetonian is the studio head of Jane Says; by night she sells her covetable lapel pins and prints via her own business, Ghost Goods.

Production partners

  • Pin Manufacturer

    Johannesburg, South Africa

    I design the pins, they make 'em.

  • A Badge Manufacturer

    Pretoria, South Africa

    A Badge Manufacturer.

  • A Print Studio

    Cape Town, South Africa

    Studio specialising in screen printing and art prints.

  • Embroidery Manufacturer

    Cape Town, South Africa

    I design the patches, they make 'em.

  • A Print Shop

    Cape Town, South Africa

    Printer

  • A Sticker Shop

    Cape Town, South Africa

    My local sticker printer.

  • A Pencil Shop

    United States

    They created custom foiled pencils based on other's designs and sayings.

  • A print shop

    Cape Town, South Africa

    Sticker Manufacturer

  • A Print Shop

    Cape Town, South Africa

    A Tee shirt printing company in Cape Town.

  • A Ceramic Shop

    Cape Town, South Africa

    Ceramic printers.

  • Zana Products

    Cape Town, South Africa

    Zana designs and produces screen printed textile products in Milnerton, Cape Town, South Africa.

Shop policies

Last updated on March 6, 2019
Hi! We are Ghost Goods, a small goods and accessories brand based in Cape Town, South Africa.

Our focus is on making and curating beautiful things for you and your home.

All of our items are designed & handmade by us.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unhappy with what you received, or are not satisfied with it, please contact us within 7 days of receiving your order. You can return it and we will offer a refund on your payment excluding shipping costs.

Must be in its original unused condition.
Customers are responsible for return shipping fees.
Payment
Ghost Goods accepts PayPal via Etsy.

If you are South African and want to pay via RSA credit card or EFT please shop at http://www.ghostgoods.com/
Shipping
PLEASE NOTE that we ship to the PAYPAL postal address of the payee.

All items are shipped twice a week. We endeavour to dispatch all orders within 48 hours of receipt of payment. Orders placed over the weekend will be shipped the following week.

All of our products are shipped from South Africa with a tracking number.

LOCAL SHIPPING: (Within South Africa)
We ship throughout South Africa, though deliveries to outlying areas may take a day or two longer to arrive. Shipping is a flat rate fee of R80 for 1-3 day courier shipping.

INTERNATIONAL SHIPPING:
We use the South African Postal Service's Registered airmail freight. The average time for delivery is 10-14 working days (from date of shipping). Please be aware that in some rare cases and during the festive season (Nov-Jan) customs and mail processing can cause delays on orders for up to 8 weeks. Deadlines for Christmas orders will be posted in the shop notification over this period.

Any additional customs charges that may occur will be paid for by the buyer.

All items are carefully wrapped and packaged by us.

***IMPORTANT INFO***

**TRACKING**

Please be aware that not all countries support end-to-end-tracking with South African tracking numbers. Please consult the lists below for countries that are confirmed to currently DO and DON'T track our parcels up to final delivery.

This list is not complete, so if your country is not on the list, please check with your local postal service to find out if they do track parcels from South Africa before ordering.

-------------------------------

Countries that DON'T track South African parcels:
(Tracking will be available up to the point where it leaves South Africa)

Australia
Belgium
Canada
USA

-------------------------------

Countries that DO track South African parcels:

Argentina
Brazil (partial tracking)
Bulgaria
Chile
China
Denmark
Finland
France
Germany
Italy
Netherlands
Norway
Poland
Russia
Singapore
Spain
Sweden
South Korea
Switzerland
Turkey
United Kingdom

-------------------------------

**DELIVERY**

Please be aware that registered mail requires a signature. If there is no-one at your delivery address to sign for the parcel, your postal service may then leave a notice for you to collect from your nearest post office. Please ensure that you check with your country's postal service on how long they will hold the parcel before it is marked as uncollected and returned to me. If a parcel is returned due to failed delivery or failure to collect, customers will need to pay for the re-shipping once it has been returned to us.

USA CUSTOMERS: Please keep this in mind when entering your delivery address. Addresses such as PO Boxes or where someone will be available during USPS delivery times are best.

**CUSTOMS DUTIES**

Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery are at the discretion of your country’s tax and import regulations. All such fees are the buyer’s responsibility. For any additional information, please refer to your local customs agency.

**DELAYS & CONCERNS**

I want your shopping experience to be amazing, so please always contact me first should there be a delay on orders or if you have any questions or concerns. I will always endeavour to help out however I can.

Please note that an order is only categorised as “missing” when it fails to arrive after 40 days from date of shipping.
Additional policies and FAQs
We do accept wholesale orders. Please contact us with your store information and we can discuss your order.

If you are in South Africa & want to get in contact with us about ordering please email boo [!at] ghostgoods.com