Unless specially noted in an item's description, all sales are final. For hygenic reasons, I cannot accept returns on acrylic nails, nail lacquers, or any other cosmetic product. Please read product descriptions and take measurements carefully before placing an order.

In the event that a package cannot be delivered (incorrect address, no forwarding information, etc), I will offer the buyer the option of a refund (minus shipping costs), or reshipment to a corrected address at the buyer's expense.

Regarding 3D Art Nails - While care is taken to attach elements as securely as possible, the shop cannot be responsible for chips or detachments that occur once received, as there is no way of knowing whether or not the manner in which the nails were handled/worn by the buyer contributed to the damage.

Gingerdead House prefers Paypal when possible.

Orders for ready-made items cannot be cancelled once placed.

Orders for custom items can only be cancelled if work has not yet started.

GENERAL SHIPPING/HANDLING: Please be aware that Gingerdead House shipping prices are estimated by Etsy using both the item's weight and the size of the finished package. Most times, the difference between the estimate and the final cost should be negligible - however, in cases where ordering multiple items or extremely lightweight items causes an excessive overage, a refund can be issued.

READY-MADE ITEMS: Ready-made items will be shipped within five business days of receiving payment.

CUSTOM ITEMS: Depending on type and complexity, custom items may require 1-2 weeks of production time after payment is received, and will ship within five business days once completed.

SHIPPING WITHIN THE UNITED STATES: Most items ship USPS Mail, in whatever packaging will provide the most economy without sacrificing security. Tracking is automatically included as part of your S&H fees.

INTERNATIONAL SHIPPING : I strongly suggest adding some sort of tracking, insurance, or proof of delivery option to international shipping. To add tracking or insurance, please contact me for an updated invoice before making your payment. I am not responsible for untracked packages, delays that may be caused by customs inspections, or fees issued by your country.

INTERNATIONAL SHIPPING SPECIAL NOTE: I cannot ship nail polishes outside the continental United States. I am VERY sorry about this - international shipping regulations are much more complex and restrictive, with many countries (including the US) not permitting nail polish to be mailed across borders at all, and alternative couriers have such stringent requirements that I'm unable to use them (they're also extremely expensive, and unlikely to be cost-effective to you).

Once items have been shipped, they are no longer my responsibility. Tracking and insurance are offered for protection of both the buyer and the seller.

ACRYILC NAILS / NAIL ART: Acrylic nail sets come in the following standard sizes:

S: 2 x 15mm, 13mm, 12mm, 11mm, 10mm, 9mm

M: 2 x 16mm, 14mm, 13mm, 12mm, 11mm, 10mm

L: 2 x 18mm, 16mm, 15mm, 14mm, 13mm, 12mm

Custom sets, fitted to the buyer's exact specifications, are also available. Nails in custom sets may be any combination of sizes from 9mm to 19mm (whole sizes only). If you have hands that don't fall neatly into the standard set sizes, or more than one nail on the same hand that are the same size, a custom set is most likely best for you. There are no additional charges for custom-sized nails.

NAIL POLISHES: All custom polishes are handmade with basic ingredients (powdered pigments, uncoloured suspension bases, etc). They are NOT Frankenpolishes mixed from someone else's finished products. I record my recipes and make every attempt to reproduce them as precisely as possible, but due to the nature of handmade products, I cannot guarantee there may not be minor variations from time to time.