GizmoPrint

PRIVACY POLICY

Last updated: 15 October 2026

1. Who is responsible for your information

I am [Mark Brown], trading as [GizmoPrint], based in the United Kingdom. I am the data controller responsible for the personal information I receive and use to run this shop.

You can contact me:
• Through Etsy Messages

This policy explains how I handle your information. Etsy processes personal information separately under its own Privacy Policy.

2. Information I collect

When you place an order or contact me, I receive information from Etsy and information you provide directly. This may include your name, delivery address, email address, Etsy username, order details, payment status and correspondence. A telephone number may also be provided where needed for delivery.

For personalised orders, I also receive the names, wording, images or other details you submit to create your item. Please only provide information you are authorised to share.

I do not receive your full payment card details.

3. Why I use your information

I use your information on the following lawful bases:

• Contract: to answer enquiries before a purchase, process and personalise your order, arrange delivery and handle returns or other order issues.
• Legal obligation: to maintain records required for tax, accounting and other legal requirements.
• Legitimate interests: to provide customer support, investigate problems, prevent fraud and establish or defend legal claims, where these interests do not override your rights.
• Consent: where I ask for your permission for an optional use, such as sharing an identifiable photograph of your personalised order.

Providing the information needed to fulfil an order is necessary for me to complete it. Without this information, I may be unable to accept or fulfil your purchase.

4. Who I share information with

I share only the information needed for the relevant purpose with:

• Etsy, to operate my shop and manage orders.
• Delivery companies and postage-booking services, to dispatch and deliver purchases.
• Providers of business systems used for order administration, accounting and secure storage.
• Professional advisers, such as accountants, where necessary.
• Authorities or other parties where disclosure is legally required or necessary to establish or defend legal claims.

I do not sell or rent your personal information. I do not add you to a mailing list simply because you have purchased from me.

5. Personalised products

Names, photographs and other personalisation details are used to produce your order and resolve related enquiries. I will ask for your permission before using identifiable personalised artwork or photographs of your order in my own advertising or social media.

6. How long I keep information

I retain personal information only for as long as necessary for the purpose for which it was collected.

Tax and accounting records are retained for the period required by applicable law. Other order correspondence and personalisation files are retained for [insert your actual retention period or clear retention criteria].

Information needed for an ongoing dispute or legal claim may be retained until the matter is resolved and any applicable legal retention period ends. Information is then securely deleted or disposed of.

Etsy controls the retention of information held in its own systems.

7. International transfers

Etsy and some service providers may process information outside the United Kingdom.

For any restricted international transfer for which I am responsible, I use a lawful transfer mechanism, such as UK adequacy regulations or approved contractual safeguards.

[Identify any overseas providers you use, the relevant countries and safeguards, and how customers can obtain information about those safeguards. Remove this bracketed instruction before publishing.]

8. Your rights

Depending on your circumstances and applicable law, you may have the right to access, correct or request deletion of your personal information, restrict its use, or receive a portable copy.

You may also object to processing based on legitimate interests. Where I rely on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

These rights are subject to legal conditions. For example, I may need to retain certain records to meet tax obligations.

To exercise your rights, contact me using the details above. For information controlled by Etsy, please contact Etsy directly.

9. Complaints

Please contact me if you have concerns about how I handle your information.

You also have the right to complain to the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or to another relevant data protection authority where applicable.

10. Changes to this policy

I may update this policy to reflect changes in my business or legal requirements. The latest version will be published here with an updated date.