GoldenPap

You can see the stamp 585 on the jewel (if the jewel is 14k gold) or the stamp 750 (if the jewel is 18k gold)
You will also receive a written guarantee of our shop. that the jewel is real gold.
If the jewel has stones, you will see written that the stones are natural and not fake on the same guarantee of our shop.
If you want an official guarantee of gemologist, we can go to a gemologist and take an official guarantee, but with extra cost. (If you want it, you can ask for it and we will let you know about the price)

Beautiful jewelry boxes, gift bags and certificate of guarantee are included!

- If the customer wants an engraving
- If the customer wants something different, for example different size of the jewel, different size of the bail, different color, etc.
- If the customer wants his/her design

- I send all the orders via express DHL courier.
So you don't need to pay an extra amount for faster delivery.

- If you want to sign to receive your order, it is an extra service and you have to ask for it.
Sometimes if the order amount is very high, we request a signature from the customer.
- If you write your cell phone number when you order, you will receive updates about your shipment. Otherwise I use your email for the shipment.
- If you have to pay customs taxes, you will receive an email from DHL about that.
- If you need more information about your country's customs taxes, you can contact your local DHL or your local customs and they will tell you more details.

You can cancel your order if you contact me and see that your order hasn't shipped yet. Then I can proceed to a full refund.
If the product you ordered is a custom product, you can cancel your order if it hasn't shipped yet, but I can't proceed to a full refund. I will keep 100 euro and I will refund you the rest.

See carefully the description of the jewel you are interested in.
You will see the dimensions.
If you see that the diameter of the pendant is 2cm, take a ruler and see where 2cm is. In this way you will see the size of the jewel in your hand.
If you see that the height of the cross (without the bail) is 2cm, do the same thing.
It is the best you can do to be sure about the sizes, because you can't understand the sizes from photos.

Regarding the rings, if you don't know the ring size you need, go to your local jewelry shop and tell them to measure your finger and tell you the ring size you need. It is the best you can do to be sure.