GreekLifeChic

Orders may process for up to 7 business days before shipping. Most orders ship within 2-5 business days with the exception of larger or bulk orders.

- Orders placed before 4pm CST will begin processing the same day (Monday-Friday).
- Orders placed after 4pm CST will begin processing the following business day.
- Orders placed after 4pm CST on Fridays will begin processing the following Monday unless the following Monday is a holiday, then it will begin processing Tuesday.

If you have any questions or concerns about our processing time, please reach out.

USPS First-Class: ~2-5 business days
USPS Priority Mail: ~1-4 business days
Need faster shipping? Send us a message!

Please allow up to 48 hours for the tracking to update. If the tracking has not updated after 48 hours, your package is likely on its way to you and just missed a scan. In this case, please allow 4 business days from the day it was shipped for an update in the tracking/delivery to occur before reaching out.

If you have any questions/concerns about the tracking status, please contact USPS directly as they have the best resources to help you (we only know as much as you do!)

To ensure that you get the right size, please refer to the size guide provided on each listing. For a guide on how to measure garments, please send us a message!

If you need additional assistance finding the right size for you, please reach out! We are more than happy to help you! :)

Any questions or concerns regarding garment sizing/fit must be addressed prior to placing your order. Please note that we are unable to offer refunds or exchanges for orders of incorrect sizes.

All of our products are made to order with extra love and attention just for you! Because of this, all of our products are FINAL SALE. We do not accept returns or exchanges, but we are happy to make things right if we made a mistake or, in rare cases, the item arrives damaged/defective. Your satisfaction is our top priority.

If you have any questions or concerns about your order after receiving it, please contact us within 48 hours of delivery.

It is the customers responsibility to provide us with accurate information (garment size, sorority, and shipping address) when placing an order. No exchanges or refunds will be provided for inaccuracies outside of our control.

Delivery dates cannot be guaranteed. Please refer to the estimated delivery window at checkout for the best estimate of when your order will arrive. We suggest ordering items needed for strict delivery dates as early as possible to ensure there is enough time for processing and shipping.

If you do need your order by a certain date, please reach out to us directly, and we will do our best to accommodate your request. We kindly ask that you refrain from adding any special date requirements in your order notes unless previously discussed/arranged. Please understand that we may not see the order notes until we are preparing your order, and we regret that we won't be able to fulfill requests made in this manner. Thank you for your cooperation!

We are proud to be licensed with the following 25 sororities:

Alpha Chi Omega
Alpha Delta Pi
Alpha Epsilon Phi
alpha Kappa Delta Phi
Alpha Omicron Pi
Alpha Phi
Alpha Sigma Tau
Alpha Xi Delta
Chi Omega
Delta Gamma
Delta Delta Delta
Delta Phi Epsilon
Delta Zeta
Gamma Phi Beta
Kappa Alpha Theta
Kappa Kappa Gamma
Kappa Delta
Phi Alpha Delta
Phi Sigma Sigma
Pi Beta Phi
Sigma Delta Tau
Sigma Kappa
Sigma Psi Zeta
Sigma Sigma Sigma
Zeta Tau Alpha

At this time, we are only able to create merchandise for these organizations. New sororities are added based on demand, so if your sorority is not listed but you'd like to see it added to our list, please send us a message!

Yes, we do!

Bulk order discounts are available for orders of 10+ items, with the applicable discount depending on the item(s) and quantity. Please note that embroidered items do not qualify for bulk discounts. To get started, send us a message with the item(s) you’re interested in purchasing in bulk, the estimated quantity, and your due date. We’ll review the details and get back to you as soon as possible! 😊

Yes! We’re happy to offer customizations on many of our items, including color changes, text edits, or apparel style swaps. To get started, please send us a message with what you’re looking for, and we’ll let you know what’s possible and walk you through the next steps.

For changes to the item(s) ordered (e.g. garment size) we can typically make modifications if you contact us within 12 hours of placing the order. Depending on the specific request and how long after the initial order was placed the change is being requested, additional charges may apply. Order processing also may take additional time if changes are made.

For changes to the order details (e.g. shipping address), we can typically make modifications up until the time the order is shipped out.

- Items delivered to inaccurate locations due to incorrect or incomplete address information.

- Items returned to sender. If your order is returned to us for any reason by the postal carrier, please contact us to arrange redelivery. Reshipments are subject to a reshipment fee to cover the cost of additional postage. If we do not hear from you within 14 days of the return, the order will be refunded minus a 25% restocking fee.

- Damage or loss while in transit. Please file any claims for damage or loss directly with the carrier.

- Delays in transit for any reason. Once an order has been shipped, delivery times are entirely in the hands of the carrier.

- Packages stolen or tampered with after delivery has been confirmed.