This Privacy Policy explains how MayberryMfg (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from (“the Site”), or otherwise communicate with us in relation to the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, whether you’re a customer, a website visitor, or another individual whose information we collect.
1. Acceptance of This Policy
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using or accessing our Services.
2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons, or to reflect changes in our practices. When we make changes, we will:
Post the revised Policy on the Site,
Update the “Last Updated” date at the top of this Policy, and
Take any other steps required by applicable law.
3. How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information about you from different sources to provide and improve the Services. How we use your information can vary based on how you interact with us. These uses may include:
Communicating with you about your account, purchases, returns, and exchanges.
Processing and fulfilling orders and facilitating shipping or returns.
Enhancing your user experience by improving the Services and tailoring them to your needs.
Complying with legal obligations and enforcing our terms.
Protecting or defending our rights, the rights of our users, or others.
4. What Personal Information We Collect
A. Information You Provide Directly
We collect information you voluntarily provide when using our Services, such as:
Contact details: Name, address, phone number, email.
Order information: Billing address, shipping address, payment confirmation, and phone number.
Account information: Username, password, security questions/answers, and other details for account security.
Shopping information: Items you view, add to your cart, or purchase; saved loyalty points; reviews; referrals; and gift cards.
Customer support information: Any details you choose to include in communications with us.
Note: Certain features of our Services may require providing specific personal information. If you choose not to provide it, you may be unable to use those features.
B. Information About Your Usage (“Usage Data”)
We automatically collect information about how you interact with the Services, such as:
Device and browser details (e.g., device type, browser version).
IP address and other network details.
Interaction data regarding pages you visit, features you use, and links you click.
To collect this usage data, we use cookies, pixels, and similar technologies.
C. Information from Third Parties
We may also receive information from:
Vendors and service providers (e.g., IT support, data analytics, payment processing).
Payment processors (e.g., credit or debit card details, billing address).
Third-party platforms (e.g., when you click on an ad or link to our Site, or interact with our emails or social media widgets).
We treat any information obtained from third parties in accordance with this Privacy Policy.
5. Cookies
Like many websites, our Site uses Cookies to:
Operate and improve the Site and Services (remembering your actions and preferences).
Analyze how users interact with the Services to help us optimize user experience.
Tailor advertising to your interests on our Site and elsewhere.
You can adjust your browser settings to refuse or remove Cookies. However, doing so may affect certain functionalities of our Site. We also honor the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information for sharing or targeted advertising.
6. How We Disclose Personal Information
We may share your personal information for the purposes outlined in this Policy, for example:
With vendors and service providers who help us operate our Services (e.g., payment processors, fulfillment partners, analytics providers).
With business or marketing partners for advertising or promotional activities.
When you direct or consent to a disclosure (e.g., enabling social media features).
Within our corporate group or affiliates in our legitimate interests.
In connection with a business transaction, such as a merger or sale, or to comply with legal obligations (e.g., responding to subpoenas).
We have “sold” or “shared” personal information (as defined by applicable law) over the last 12 months for marketing and advertising purposes. The categories of personal information shared may include identifiers (e.g., name, email), commercial information (e.g., purchase history), and Usage Data.
Note: We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.
7. Third-Party Websites and Links
Our Site may link to websites or platforms not controlled by us. We encourage you to review the privacy policies of any such third-party sites. We are not responsible for their privacy or security practices.
8. Security and Retention of Your Information
We use various measures to protect your personal information but cannot guarantee “perfect security.” We recommend you avoid sharing sensitive or confidential information through unsecured channels.
We retain personal information for as long as necessary to:
Maintain your account,
Provide the Services,
Comply with legal obligations,
Resolve disputes, or
Enforce our agreements and policies.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information (these rights may not apply in all cases):
Right to Access/Know: Request access to the personal information we hold about you.
Right to Delete: Ask us to delete your personal information.
Right to Correct: Request corrections to any inaccurate personal information.
Right to Portability: Obtain a copy of your personal information in a structured format.
Right to Restrict Processing: Ask us to stop processing your personal information.
Withdrawal of Consent: Revoke consent where it was previously given.
Right to Appeal: If we decline a request, you can appeal by replying to our decision.
Manage Communication Preferences: Opt out of promotional emails at any time via the unsubscribe link. (We may still send non-promotional emails about your account or orders.)
We will not discriminate against you for exercising these rights. We may need to verify your identity before responding to a request (e.g., by collecting details like your email address or account info). You may also designate an authorized agent to act on your behalf, in which case we may require proof of authorization.
10. Complaints
If you have concerns about how we process your personal information, please contact us through Esty's messaging system. If you are not satisfied with our response, you may have the right (depending on where you live) to lodge a complaint with your local data protection authority.
11. International Users
We may transfer, store, and process your personal information outside of the country where you live, including by staff and third-party service providers in other countries. If we transfer personal information from Europe, we do so using recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or equivalent instruments approved by relevant authorities.
12. Contact Us
If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please reach out via Esty's messaging system.
We are committed to protecting your personal information and providing you with a secure shopping experience. If you have any questions or feedback about this Privacy Policy, please let us know.
