HandPaintedNerd is taking a short break
Loading
Reviews
4.8
(574)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
Loading
-
Etsy buyer on May 17, 2021
1 out of 5 starsOver two months after ordering and still no mug. Do yourself a favor and don't shop here.
-
Etsy buyer on May 12, 2021
5 out of 5 starsAmazing product. My new favorite mug! Had a slight miscommunication about shipping, but will definitely shop from this seller again when another design strikes my fangirl heart.
-
Kelsey on May 10, 2021
2 out of 5 starsThe Hufflepuff mug I ordered was super cute, but took way longer than described (three weeks) to arrive. I ordered this mug at the beginning of February and didn't receive it until the end of April, nearly THIRTEEN WEEKS later. I requested customization that was not fulfilled or acknowledged. The shop owner took two weeks to respond to my inquiry about my item when it hadn't shipped. She did send me a second mug for free for the hassle which was a nice gesture, but I don't know if I'll be ordering anything here again.
-
John on May 6, 2021
1 out of 5 starsI ordered this item the First week of March. The date of writing this review is the first week of May & I haven’t received my item or any information on when I’m getting it.
-
Brittonie on May 4, 2021
5 out of 5 starsSo beautiful! My friend absolutely loved them! 100% would order from this artist again, thank you so much! The stars inside the mugs are loved very very much!
-
-
Paul on Apr 27, 2021
1 out of 5 starsI never got my item after 2 months of waiting. Seller did not respond to my last email.
-
Julie on Apr 25, 2021
1 out of 5 starsCan’t really review something I never received. Seller gave a refund and told me she would still send the item. Haven’t seen anything yet.. I understand things happen but won’t ever “try” to buy from here again.
-
Rebecca on Mar 19, 2021
5 out of 5 starsI bought this mug for my daughter’s birthday. She loved it!!! She is a proud Hufflepuff and this sums her up perfectly. The artist even worked with me to ship it to my daughter at college. I am beyond thrilled with the mug!!!
-
About HandPaintedNerd
Sales
2,682
On Etsy since 2012
Etsy automatically translates most text on the site to your preferred language.
See in original language
Shop members
-
Ashley Marie
Owner, Creator, Painter
-
Tegan
Moral Support/foot Warmer
Hello I'm Tegan a 4 year old rescue corgi! I may not come up with the designs or paint the mugs but I am great at licking elbows while Ashley is painting!
-
Bull
Product Testing
I am part jerk and part cuddles. I spend my free time quality testing all the mugs by knocking a random one onto the floor.
Shop policies
Last updated on
February 16, 2023
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
I am currently not accepting custom orders. Sorry but my work load is too much to give them the attention.
Care instructions
All my mugs are hand painted and kiln fired. I do not recommend putting them in the dishwasher because it may chip your item or wear away the sheen of the glaze.
Can you put a card in my order?
If you are sending an item as a gift I always send an invoice without a price in the box upon shipment. If you include a "note to seller" it prints on the shipping invoice. You can include anything from a note to me or a random thought like bagels are delicious. I suggest you use this space to leave any note you would like.
When is the 2016 Christmas deadline?
I have currently set my Christmas cut off as December 3rd.