HatterShop

An Etsy store of Sterkowski caps and hats manufacture

Warsaw, Poland · 4031 Sales

HatterShop

An Etsy store of Sterkowski caps and hats manufacture

Warsaw, Poland 4031 Sales On Etsy since 2013

5 out of 5 stars
(953)

Announcement   We are a small family run manufacture located in Warsaw, Poland. Our company was established in 1926 by Anna Sterkowska. Nowadays 4th generation runs the workshop.

We offer a large variety of hats, caps and berets. As we are a small manufacturer, we can also prepare custom hats to order, according to our customers ideas on their dream hat

Announcement

Last updated on Mar 29, 2016

We are a small family run manufacture located in Warsaw, Poland. Our company was established in 1926 by Anna Sterkowska. Nowadays 4th generation runs the workshop.

We offer a large variety of hats, caps and berets. As we are a small manufacturer, we can also prepare custom hats to order, according to our customers ideas on their dream hat

Przemyslaw

Contact shop owner

Przemyslaw

Peaky Blinders cap made of pure wool - dark grey
$42.00
View all 276 items

Shop policies

Last updated on November 16, 2016
Hello and thank you for stopping by :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment:
We accept PayPal payments.

Taxes:
All local taxes are included in the price. If you live in EU, you pay higher shipping fee, as vat for item and shipping is included into the shipping price.

Cancellation policy:
If orded was not yet shipped, cancellation is possible on request. If order is already on it's way, we ask to return an item for a refund.
Shipping
Shipping:

To USA you can also choose a FedEx expedited delivery (1-3 days), if you choose FedEx delivery please write us your TELEPHONE NUMBER in the "NOTE TO SELLER".

Items are shipped with Polish Post with registered, priority air mail. After landing in destination country, parcels are handed to local post operators. These are for example:
USA - USPS
Australia - Australia Post
Russia - Почта России
Germany - Deutsche Post
etc.


Tracking numbers:
All items sent have tracking numbers. Many local operators allow tracking of parcels coming from abroad.


Shipping time:
Calculating estimated delivery time please keep in mind handling time given in listing - this is the time we need to prepare the item.

After we send the parcel, it leaves Polish borders on the next day with air mail, so usualy within 24-48 hours it is already in destination country on the airport.

After it lands it may be held for some time by customs, it varies depending on country. Examples (may vary):
USA (7 days)
Australia (4 days)
EU (0 days - shipped within EU)


Insurance:
All parcels are insured.
Refunds and Exchanges
Exchange:
We exchange items on request.

Refund:
We issue refunds on request, after items is returned to us in an undamaged condition.

Item lost:
Please report it to us. After a report from you we start a complaint procedure. After we got confirmation from Polish Post operator that parcel was lost, we issue a refund.

Important (!):

If you are sending item back to us, please send it on address:

Piotr Sterkowski
Margerytki 12
04-906 Warszawa
Polska/Poland

Drop a note into the box what is the reason of the parcel returning, is it an exchange, request for refund, or any other. If it is an exchange, please inform us, on what size do you want it to be exchanged.

Please write: "EXCHANGE/RETURN" on the box.
Additional policies and FAQs
FAQs

1. How to measure my head

- To measure your head size get a soft tape measure
- Measure around your head above your ears and eyebrows where your hat would normally sit.
- If your head size falls between two sizes, we recommend that you choose the larger size of the two.
- If you like loose fit, then please adjust the soft measuring tape in a loose way.

2. Custom orders

We usually accept, except of moments we have too much work. If it happens, we politely decline and ask to come back with that idea in another moment.

3. Wholesale

Available, we cooperate with another retailers. However please keep in mind we are a manufacture, not a factory.