HeldInPixels

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.

Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, and the details of the product you ordered. For custom orders, you may also choose to send me photos of your pet so I can create your personalised pattern.
Why I Need Your Information and How I Use It

I rely on the information you provide only to:
Create and deliver your digital pattern, including any custom work you request;
Communicate with you about your order;
Respond to your questions or requests;
Comply with any legal obligations I may have.

Information Sharing and Disclosure:
I do not sell, trade, or share your personal information with third parties, except as necessary to provide my services (for example, Etsy's own systems used to process your order) or where required by law. The photos you send for custom orders are used only to create your pattern and are not shared publicly or with anyone else without your permission.

Data Retention:
I retain your order information and any photos you provide for as long as needed to complete your order and provide support, unless you ask me to delete them sooner.

Your Rights:
You have the right to ask me to access, correct, or delete the personal information I hold about you. To make such a request, please contact me through Etsy Messages.

Contact:
For any privacy-related questions, please reach out to me through Etsy Messages and I'll be happy to help.