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Reviews
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Bounce on Aug 6, 2026
5 out of 5 starsPurchased a sign for my sister‘s wedding and it came out exactly how I wanted! Shipping was fast and the price was even better
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Karsyn on Apr 9, 2026
5 out of 5 starsSimple ordering process with clear guidance from the seller! The sign is beautiful, and I know it’ll be a perfect gift.
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John on Mar 18, 2026
5 out of 5 starsThe payment is a deposit to start. After that, you can discuss the size and type of sign and get the final price. They are very helpful in finding something that fits your budget. Communication was great, and the delivery was on time. I’m very happy with the sign. It also comes with a remote control.
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Etsy buyer on Dec 23, 2025
1 out of 5 starsI never leave negative reviews but I want to be honest bc this was very frustrating, I put what I wanted in the personalization box when submitting order to then get a sample sent nothing like I wanted, on top of being asked for $50 extra (which was the amount I was supposed to save ccfor a sale) I asked them to correct it and it took several day of back and forth and still not really getting what I was trying to accomplish and again being asked to still pay the extra $50!!?? I like to support small companies so I didn’t want to cancel although I prob should have. I got a notice it shipped and waited 5 days to still not get a tracking # until asking. It arrived and the remote for dimming & setting options don’t even work, apparently it has 3 options and I can’t even turn it off without unplugging it completely! Sorry but terribl
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Etsy buyer on Dec 23, 2025
1 out of 5 starsI never leave negative reviews but I want to be honest bc this was very frustrating, I put what I wanted in the personalization box when submitting order to then get a sample sent nothing like I wanted, on top of being asked for $50 extra (which was the amount I was supposed to save ccfor a sale) I asked them to correct it and it took several day of back and forth and still not really getting what I was trying to accomplish and again being asked to still pay the extra $50!!?? I like to support small companies so I didn’t want to cancel although I prob should have. I got a notice it shipped and waited 5 days to still not get a tracking # until asking. It arrived and the remote for dimming & setting options don’t even work, apparently it has 3 options and I can’t even turn it off without unplugging it completely! Sorry but terribl
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Alicia on Nov 25, 2025
5 out of 5 starsVery well made. Exactly as described. Packed extremely well. Would purchase from this seller again
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Samuel on Oct 6, 2025
5 out of 5 starsThe quality is fantastic, packaging was secure, and it looks amazing in my room!
About HelloNeonCrafts
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Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Custom and personalised orders?
OF course! You can personalize everything from the wording and size to the color and font.
Care instructions?
Simply wipe with a soft cloth and avoid moisture for long-lasting glow.
What materials do you use for your neon signs?
We use high-quality, flexible LED neon tubing mounted on a durable acrylic backing. Unlike traditional glass neon, our LED signs are energy-efficient, shatterproof, and stay cool to the touch, making them safe for any room.