HelloTilly

Tillandsia aka Air Plant

San Diego, California
30,787 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    🚨 COLD WEATHER ALERT 🚨 If Tillandsias are being shipped to areas with freezing temperatures, please add a 72hr heat pack to the order. Heat packs can be found here: https://etsy.me/2q6qgPO
Please read our shipping policy for more details.

📦 FREE SHIPPING on orders over $35

‼️COVID-19
While we continue to safely process and ship orders on time, your order may take longer than usual to be delivered due to the impact of COVID-19 on shipping carriers. Thank you so much for your patience and understanding.

Announcement

Last updated on Mar 25, 2021

🚨 COLD WEATHER ALERT 🚨 If Tillandsias are being shipped to areas with freezing temperatures, please add a 72hr heat pack to the order. Heat packs can be found here: https://etsy.me/2q6qgPO
Please read our shipping policy for more details.

📦 FREE SHIPPING on orders over $35

‼️COVID-19
While we continue to safely process and ship orders on time, your order may take longer than usual to be delivered due to the impact of COVID-19 on shipping carriers. Thank you so much for your patience and understanding.

Items

30787 Sales
 

All Items

HelloTilly

Contact shop owner

HelloTilly

Reviews

Average item review
5 out of 5 stars
(7080)
See reviews that mention:
Quality 299 Shipping 1362 Customer service 401

About HelloTilly

Sales 30,787
On Etsy since 2015

Shop members

  • Hello Tilly

    Owner

    We are a small operation located in sunny San Diego, CA that loves and cares for each air plant like it's our own.

Shop policies

Last updated on March 11, 2021
Welcome to Hello Tilly :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We guarantee the health of our plants! If you are not 100% satisfied, you may contact us within 2 days of delivery for a replacement. We are in love with air plants and hope you will be too!

**PLEASE NOTE** WE CANNOT GUARANTEE PLANTS SHIPPED TO AREAS WITH FREEZING TEMPERATURES. BUY AT YOUR OWN RISK (NO REFUND).
Shipping
Hello Tilly offers USPS First Class shipping as our standard shipping option on all products. USPS First Class shipping is FREE on orders $35 and over. For orders totaling less than $35, there is a delivery charge of $5 for standard shipping. USPS Priority Mail shipping is also available and you will have the option to upgrade at checkout for $9.95, all Priority Mail packages come with $50 insurance. We will ship all products within three (3) to five (5) business days (exclude weekends and holidays) of order placement, please contact us for rush orders.

We are not responsible for lost, damaged or stolen packages confirmed to be delivered to the address entered for an order. It is the buyer's responsibility to investigate a lost or stolen package and file claims for damaged package with USPS.

🚨 COLD WEATHER ALERT 🚨 DUE TO NATIONAL SHORTAGE OF HEAT PACKS, WE ARE CURRENTLY OUT OF STOCK. They should be back in stock next week around 3/18. (Updated 3/11)
If Tillandsias are being shipped to areas with freezing temperatures, please add a 72hr heat pack to the order. Orders with a heat pack will be automatically upgraded to USPS Priority Mail to ensure the package will reach its destination within the 72 hours timeframe, they will only be shipped out on Monday and Tuesday to avoid being held up through the weekend. Please monitor tracking closely, be available when the package is being delivered and bring it inside immediately. If package is left outside or sitting in a mailbox, they can still freeze with a heat pack.
Heat packs can be found here: https://etsy.me/2q6qgPO

**Plants shipped to outside of the lower 48 states and to areas with freezing temperatures are BUY AT YOUR OWN RISK (NO REFUND) and we DO NOT SHIP INTERNATIONALLY*
Additional policies and FAQs
For custom and bulk orders, please send us a message or email us at etsy [!at] hellotilly.com