HelloWeCraft

Fiber & needle arts supplies

Garden Grove, California
|
| 9,236 Sales | 5 out of 5 stars 5 out of 5 stars

HelloWeCraft is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    FAST & FREE SHIPPING IN USA! Knitting and crochet supplies. Coupon code SAVE10 for 10% order $50+. One coupon or discount per order, cannot be combined with other promotions or current sale items.

Items purchased Monday-Friday will ship on the day your payment is confirmed and cleared by Etsy or the next business day (payment usually takes 1-2 business days to clear. It might take longer time depends on financial institutions). No shipping on Saturday, Sunday and USA Federal Postal Holidays, or during a period shop specifies no shipping.

Visit again and check out for new items. Happy shopping!
International shipping charge based on country. Orders will ship USPS First Class International Mail. We will not undervalue your order due to US Laws and Customs regulations.

Announcement

Last updated on Oct 3, 2023

FAST & FREE SHIPPING IN USA! Knitting and crochet supplies. Coupon code SAVE10 for 10% order $50+. One coupon or discount per order, cannot be combined with other promotions or current sale items.

Items purchased Monday-Friday will ship on the day your payment is confirmed and cleared by Etsy or the next business day (payment usually takes 1-2 business days to clear. It might take longer time depends on financial institutions). No shipping on Saturday, Sunday and USA Federal Postal Holidays, or during a period shop specifies no shipping.

Visit again and check out for new items. Happy shopping!
International shipping charge based on country. Orders will ship USPS First Class International Mail. We will not undervalue your order due to US Laws and Customs regulations.

9236 Sales

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HelloWeCraft

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HelloWeCraft

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5 out of 5 stars
(2629)
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About HelloWeCraft

Sales 9,236
On Etsy since 2018

Find best tools for crafters

Shop members

  • HelloWeCraft

    Owner

    My name is Jade. I knit and crochet and always want to find best tools for my projects. I love to share my favorites to crafting friends.

Shop policies

Last updated on Jul 21, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Dec 10, 2023

Frequently asked questions

Returns, Refunds or Exchanges

We DO NOT accept return for International orders and US orders.
We accept exchange for US orders given items are in brand new conditions, unused, undamaged, in original manufacture's packaging without opening/torn/damages.
Customers are responsible for return shipping charges on items they wish to exchange within 7 days of delivery:
Exchange order - Store credit.

We do not accept return, if you have any issue with your order, please feel free to contact us.

Broken or Defective Items:

We will replace any broken needle or item from any order that you placed with us, as well as pay the shipping costs to send the new item out to you!

Broken or Defective Return Reasons

Defective Item/Does not work properly.
Manufacturing defects or errors with product.
Item Different from what was ordered.
My Order arrived damaged or broken.
We made an error on your order.
Broken Item while in use.

Please contact us anytime if you have a defective or broken product, even while in use and we'll be happy to help you!

Please be sure to include your full name, order number, shipping address, phone number, and e-mail address. We want to be sure we are sending your replacement to the correct address in case of a new address change.

Replacement

Depending on what type of needle was broken or damaged, you may only need to send back part or all of the item, sometimes not at all:

Circular needles: The entire needle and any broken pieces.

Single Points, Double Points and Interchangeable tips: Only the broken needle and not the entire set.

Interchangeable Needle Set Accessories: Only the broken part and not the entire set.

Our product return address:

HelloWeCraft
PO Box 693
Garden Grove, CA 92842

Items must be returned undamaged in the original manufacturers packaging including all product inserts and parts.

Shipping

Items purchased Monday-Friday ship the same day of payment clearance (1-3 business days depend on financial institutions) or the next business day. No shipping on Saturday, Sunday and USA Federal Postal Holidays.

Shipping charges:
United States - See listing. FREE SHIPPING in the USA.
International - based on country

Domestic shipping:

We ship via USPS First Class Mail/Ground services whenever packages weigh 16 ounces or less. Larger packages are mailed via Priority Mail. All domestic packages are shipped with Delivery Confirmation. Most of our packages arrive within 3-6 business days in the USA. If you do not receive your package within 6 business days please contact us.

International shipping

International orders are shipped via USPS First Class International Mail or Priority Mail International for heavy packages. Delivery times vary greatly depending on how long packages spend in customs. Most packages arrive within 3-9 weeks.

International Buyers - Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

We will not undervalue your order due to US Laws and Customs regulations.

Your shipping address

Please make sure your shipping address is correct. We use the address from your Etsy account. We do not responsible for any lost due to wrong address provided.

Custom orders

We're happy to accept custom orders. You may contact us here on Etsy or email us at oca2zservices [!at] gmail.com and we are happy to assist you.