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Hercy Bercy

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Hercy Bercy

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Shop policies

Last updated on April 30, 2022

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Hello!

Welcome to my shop! I hope you will find whatever you need for your crafting needs.

If there is anything you don't see please send me a convo because I may just have it stashed away :)

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment is through Paypal only. You can also pay with a credit or debit card using Paypal, even if you don't have a Paypal account. If you click checkout there is an option on the Paypal payment page in the bottom right hand corner to pay using your credit / debit card.

There will a 20% U.K sales tax added on to purchases and shipping for all E.U. residents automatically at checkout.

Shipping

Buyers are responsible for any and all duties and custom charges on their purchases;

• I am not liable for any delays caused by such custom duties & taxes.

• Your purchase will ship within 3 - 4 business days of cleared payment being received (U.K time).

• The buyer will be notified immediately if there is any delay on behalf of the seller and will be given the option to cancel their order and receive a full refund;

• All domestic orders will be despatched via Royal Mail first class;

• If you require next day delivery or a signed for service please contact me before you make your purchase for rates;

• All International orders will be despatched via Royal Mail Airmail which can take between 5 - 15 days depending on your location, but sometimes longer during busy periods (Christmas etc.) Royal Mail Airmail is generally reliable but the shipping prices quoted with each of my items does not include their guaranteed delivery or tracking service;

• If you are an International buyer and require a postal service which offers insurance for your purchase and tracking , (which is useful for multiple/ higher value items) please contact me before you make your purchase and I will be happy to obtain a quote for you, but I can also obtain a quote for you once you have made your purchase.

• If you choose not to have your package tracked and insured I cannot be held liable for any lost or damaged items or orders that are delayed. I will not give any refunds if this is the case therefore, please bear this in mind if your order is of high value.