HeroWing

United States

3k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (755)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (755)
3k
sales
5 years
on Etsy
3k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (755)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (755)
3k
sales
5 years
on Etsy
3028 Sales

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Announcement

Last updated on Jun 25, 2025
Teddy

Contact shop owner

Teddy

Reviews

4.9 (755)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About HeroWing

Artisan Crafted Jewelry Store.

Sales 3,028
On Etsy since 2021

Artisan Crafted Jewelry Store.

The Heart and Craft Behind HeroWing

Shop policies

Last updated on May 20, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 3 days of purchase

More information

Last updated on Jan 6, 2026

Frequently asked questions

Exchanges&Returns

Customers must reach out to us within 7 days of delivery to initiate an exchange or return. Please provide a brief explanation for your request.

We offer low shipping and labor costs for exchanges or returns. Feel free to contact our team for assistance.

Please note that PERSONALIZED/CUSTOM ORDERS and DAMAGED ITEMS are not eligible for return.

Where is My Order? / What If My Order Gets Lost?

USPS and Royal Mail typically take 1-2 days to update tracking information initially.

If you suspect your package is lost in transit, please contact us right away. We’ll do our best to resolve the issue.

If your item hasn't been marked as delivered and doesn't arrive within 15 days of shipment, please feel free to DM us

Please note that orders lost in transit will be replaced; however, we cannot accommodate refund requests for losses due to the delivery service.

Additionally, HeroWing is not responsible for lost or stolen items once the delivery service has marked them as 'Delivered.'

Can I Cancel My Order After Placing It?

You can cancel your order within the first 48 HOURS after it is placed. After that, a 10% restocking fee will apply to all canceled items. Since each item is handmade, cancellations during production represent a loss for my small business.

Can I Change My Shipping Address After Placing My Order?

You can change your shipping address anytime before your order has been shipped. Please reach out to us directly on Etsy for assistance.

Rush Order

We gladly accept rush orders for both domestic and international customers. Please reach out to us before placing your order to confirm that we can meet your deadline.

Production Time

Every piece is handcrafted in our Seattle studio. As each item is made-to-order, please allow 2-3 weeks for production before your order is shipped.

Where Will My Order Be Dispatched From?

Orders within the US will be shipped via USPS by our fulfillment partner located in WA to expedite delivery.

Policy for Changing Styles After Placing an Order:

You can change to a different style within 48 hours of placing your order at no additional cost. However, if the request is made after 48 hours, a restocking fee of 10% of the order amount will apply. We appreciate your understanding in this matter.