HighPointGifts

Privacy Policy Last Updated: January 31, 2025

This Privacy Policy describes how I collect, use, and share information when you purchase from my shop, contact me, or otherwise engage with my services through Etsy.com.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to share with me), such as:
Your name, email address, mailing address, and payment details
The details of the product you are ordering
Any personal information you provide if you request customization
I do not have access to your full payment details—Etsy processes all payments securely.

2. Why I Need Your Information & How I Use It
I rely on a few legal bases to collect, use, and share your information, including:
As needed to fulfill your order, respond to inquiries, and provide customer service
To comply with legal obligations, such as tax reporting
To improve my shop and services based on non-identifiable sales trends

3. Information Sharing & Disclosure
I value your privacy and will only share your information in limited circumstances, such as:
Etsy – I share information with Etsy as necessary to fulfill orders and comply with Etsy' Seller Policy and Etsy's Terms of Use.
Service Providers – I use trusted third-party shipping companies to deliver your order.
Legal Compliance – If required by law, I may disclose information (e.g., responding to legal requests).
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your order information for my records only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Typically, this is up to 7 years for tax and accounting purposes.

5. Your Rights
As a U.S.-based seller, I only ship within the United States and do not sell to the EU, so GDPR rights do not apply. However, if you have any concerns about your data, you may contact me via Etsy messages.

6. Transfers of Personal Information Outside the EU
I am a U.S.-based seller and only ship to addresses within the United States. I do not sell to customers in the European Union (EU) or process orders from the EU. As a result, I do not transfer personal data outside the EU, so GDPR rights do not apply. However, if you have any concerns about your data, you may contact me via Etsy messages.

7. Contact Information
If you have any questions about this Privacy Policy, you can contact me through Etsy messages.

If you need to access, correct or delete personal information held by Etsy, you may contact Etsy directly at Etsy.com/help for assistance.