Home Soul - is a store of high quality handmade wool products for home
Announcement
Reviews
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Hannah on Jul 1, 2026
5 out of 5 starsOur kitten loves it! I got the L and it will be a perfect size for our kitten to grow into and have in her adult cat life.
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C on May 8, 2026
5 out of 5 starsAmazing gift. So well crafted and cats love these cat caves. Thank you!
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C on May 8, 2026
5 out of 5 starsThe best cat caves! My cat immediately went in and stayed for hours. So well crafted. Thank you!
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Robin on Mar 31, 2026
5 out of 5 starsExactly as described, nice colours (made to order). Cat likes it too.
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About HomeSoulShop
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My work table. Every pair is in the line waiting for some final touches -
Finally! I have some space for my wool :) -
Mice - my favorites! :) -
These cuties are only 3 inches long and were the smallest slippers I have ever made :) -
That's how Santa's elves work while kids are waiting for their bunny slippers :)
Shop members
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Simona
Owner, Creator, Customer Service
Hi, I am a felt artist and also the owner of this shop. Feel free to contact me in any reasons - I am always happy to help :)
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Jonas
Owner, Marketer, Photographer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Custom orders are accepted, please contact me about it. Also please provide all necessary information for the custom orders ( colors, sizes, measurements and etc.). also please note that custom orders could not be accepted for a refund or exchange.
Sizing details
Please make sure that you are ordering right size slippers or pet bed. Customized orders are not accepted for a refunds or exchange. So please choose colors and sizes very carefully. If you are not sure about size or color - please double check it with me.
Care instructions
Care instructions are written in item description and also will be included in the package.
Other
Colors in pictures might slightly differ from original because of lighting and other technical details ( monitor technical characteristics).
Shipping
All packages are shipped with tracking numbers.
Packages are shipped worldwide.
Regular shipping takes 1-2 weeks to EU countries and 2-3 weeks to the other countries worldwide.
Telephone number is required for DHL, Fedex and DPD shipments. Parcel will be delivered under signature, so make sure that you wrote your address where you can accept package. Telephone number is required for express shipping. If package will be shipped without telephone number and courier could not find you by the given address - package will be returned to me as undelivered, in that case - second shipping will be extra charged.
If package will be returned to me as unclaimed or given address was incorrect - second shipping will be extra charged.
Returned packages
If package returns to seller because of not full or incorrect information was given (not full or wrong address, missing telephone number for express shipping), or package returns as unclaimed - second shipping will be extra charged. If customer refuses to pay for the second shipping - order will be canceled, and 70% refund for the item will be provided. Seller reserves the right to retain the value of the materials used in production (30% of the item value). Shipping cost for the first shipping will not be returned. If item was shipped with free shipping option - shipping expenses will be deducted from the value of item.
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Just contact me within: 14 days of delivery
Dispatch returns back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase.
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Digital downloads
Items on sale
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If item arrives damaged, or not as described - please contact me about it and please provide me a proof of damage / defect.
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