HomeUpstyle

Where Vintage Soul Meets Modern Luxury ✨
At HomeUpstyle, we celebrate the beauty of slow living through handmade, upcycled home décor and thoughtfully curated gallery walls.

🌿 What We Create
Upcycled & Vintage Décor
One-of-a-kind treasures reimagined with love, care, and intention.
Bespoke / Pre-made Gallery Walls
Sustainable Style
Character-filled pieces crafted with conscious, responsible living in mind.

✨ Our Values
Sustainable Style
Thoughtfully sourced vintage and upcycled pieces that honour the past while protecting the future.
Soulful Living
Décor that tells a story, evokes emotion, and transforms a house into a home.
Accessible Luxury
Beautiful design that feels warm, lived-in, personal, and attainable.

🏡 Our Mission
To help you create a home that feels authentic, meaningful, and full of personality — filled with story-rich pieces rather than mass-produced items.
Whether you’re a vintage soul, a conscious shopper, or simply searching for a space that truly feels like home — welcome.

🛍️ Shop Policies :

🌍 Shipping
Worldwide delivery available

📦 Multiple Items & Shipping Discounts
Purchasing more than one item?
Please contact us — we may be able to reduce costs on additional items.(infohomeupstyle@gmail.com

🔁 Returns, Exchanges & Cancellations :
We do not accept returns, exchanges, or cancellations
This applies to:
Bespoke or custom-made items
Final sale products
Accidental orders
Once an order is placed:
Preparation and packaging begin immediately
Orders cannot be altered or cancelled after confirmation
Please review your order carefully before purchasing.
Thank you for supporting our small business and understanding our policy.

💼 Import Duties & Taxes - IMPORTANT PLEASE READ !
📢 USA ONLY
As part of our ongoing commitment to complying with Etsy's updated policies, effective 9th July 2026, we have updated both our shop policies and individual listings.
You may notice that some listing prices have increased. This is due to Etsy's updated requirements, which now require shipping costs to be included in the item price. For many international orders, applicable import duties and customs charges are also included where required.
Any relevant shipping, duty, or import information will be clearly stated in the Personalisation box or within the listing description. We kindly ask that you take a moment to read these sections carefully before making your purchase.
Thank you for your understanding and continued support of our small business.

All countries expect USA :
Import Duties, Taxes & Customs Information
Please note that we pay the applicable import charges for your shipment where required. However, customs regulations and import policies vary from country to country, and in some cases—particularly within certain EU countries—additional charges may be applied by your local customs authorities.
Any additional import duties, VAT, taxes, customs clearance fees, or administrative charges imposed by your country's government are the responsibility of the customer. Unfortunately, these fees are beyond our control, and we are unable to cover or reimburse them.
We strongly recommend checking your country's import regulations and any potential customs charges before placing your order to avoid any unexpected costs.

We are not responsible for:
Customs delays
Further VAT charges , Import fees
Once an order has been dispatched, customers must carefully track their parcel and respond promptly to any courier or customs requests.

Refused / Unable to Deliver :
If an item is refused / unable to deliver :
No refund will be provided ( if applicable delivery + duty & import charges will be deducted ) Return shipping fees are charged by the courier , will be dedicated or added if it's more than the original price of the item.
This is classed as a “Change of Mind / Refusal of Delivery

This is because:
Original shipping costs are non-refundable - whilst included in price if the item cannot be delivered we are unable to refund these.
Return shipping fees are charged by the courier , will be dedicated or added if it's more than the original price of the item.
Outstanding duty or customs fees may still apply
In some cases, additional charges are applied by the courier
Due to these combined costs, orders refused at customs cannot be refunded.
Unpaid customs or duty fees may also be:
Collected after delivery (if requested by the courier)
Reported to Etsy if unresolved

🔍 Customer Responsibility :
Track your parcel once dispatched
Respond promptly to courier or customs requests
Failure to provide documentation may result in return of the parcel
For shipping questions, contact us at:
📧 infohomeupstyle [!at] gmail.com

⏳ Return Timeframe
International returns may take 3–4 weeks

📍 Incorrect Addresses
Please double-check your address at checkout
Contact us immediately if you notice an error, if item is shows dispatched we are unable to change details.
Orders shipped to incorrect addresses cannot be refunded

📦 Shipping & Damage Policy
We package all orders with great care
Once handed to the courier, we are not responsible for:
Delays
Mishandling
Transit damage
Damage Claims (Must be reported within 24 hours)
Please send via Etsy messages:
Photos of the parcel before opening
Photos of the item inside packaging
Close-up photos of the damage
Packaging photos are mandatory for courier claims.
Depending on the severity of the damage, we may offer a partial refund or, in some cases, a full refund. All refunds are subject to the required photographs being provided and a damage claim being opened with the courier. Once the claim has been submitted, we will review the case together and confirm the appropriate resolution. If no photos are provided, we will unfortunately be unable to proceed with or follow up on a damage claim.

📋 Claims Process
You may be asked to report damage to your local courier
We will open a case with the courier on our side
We aim to resolve issues as quickly as possible
If packaging photos are missing:
A partial refund may be offered depending on the situation.

🛡️ Optional Shipping Insurance
We strongly recommend insurance for full protection
Covers loss or damage in transit
Please contact us before purchase to add insurance

♻️ Vintage Disclaimer
Please note that we specialise in vintage and antique pieces.
As these pieces are not new, they will show signs of age, use, and storage accumulated over many years.

Condition varies from piece to piece. Some paintings have been carefully preserved, while others may have spent years in attics, lofts, or storage. As a result, you may notice wear such as scratches, marks, faded areas, loose or worn frames, and other age-related imperfections.
We believe these characteristics are part of what gives vintage artwork its unique charm and history. However, we always aim to describe and photograph any significant flaws as accurately as possible. Please study all photographs carefully, as they form an important part of the item's description and condition.

Please only purchase if you appreciate the character of genuine vintage items. If you are looking for a flawless, factory-new piece, our vintage paintings are unlikely to meet your expectations.

Thank you for supporting our small business and the beauty of vintage, one-of-a-kind pieces 🤍
If you’re purchasing from outside the UK and have any questions, please feel free to contact us before placing your order.