HomeUpstyle

Where Vintage Soul Meets Modern Luxury ✨
At HomeUpstyle, we celebrate the beauty of slow living through handmade, upcycled home décor and thoughtfully curated gallery walls.

🌿 What We Create
Upcycled & Vintage Décor
One-of-a-kind treasures reimagined with love, care, and intention.
Bespoke / Pre-made Gallery Walls
Sustainable Style
Character-filled pieces crafted with conscious, responsible living in mind.

🤍 Meet the Maker
Hi, I’m Delila — the creative heart behind HomeUpstyle.
After years working in the corporate world within the property and repairs industry, my true passion kept calling: interiors, styling, DIY projects, and storytelling through beautiful spaces.
As a long-time content creator on YouTube and Instagram
(@delilapipoly & @homeupstylebydp), I’ve always been drawn to vintage finds and the joy of giving old pieces a new chapter. One day at a local antique market, everything clicked — and HomeUpstyle was born.

✨ Our Values
Sustainable Style
Thoughtfully sourced vintage and upcycled pieces that honour the past while protecting the future.
Soulful Living
Décor that tells a story, evokes emotion, and transforms a house into a home.
Accessible Luxury
Beautiful design that feels warm, lived-in, personal, and attainable.

🏡 Our Mission
To help you create a home that feels authentic, meaningful, and full of personality — filled with story-rich pieces rather than mass-produced items.
Whether you’re a vintage soul, a conscious shopper, or simply searching for a space that truly feels like home — welcome.

🛍️ Shop Policies :

🌍 Shipping
Worldwide delivery available
Import duties, customs fees, taxes, and delays are the buyer’s responsibility

📦 Multiple Items & Shipping Discounts
Purchasing more than one item?
Please contact us — we may be able to reduce shipping costs on additional items.

🔁 Returns, Exchanges & Cancellations :
We do not accept returns, exchanges, or cancellations

This applies to:
Bespoke or custom-made items
Final sale products
Accidental orders
Once an order is placed:
Preparation and packaging begin immediately
Orders cannot be altered or cancelled after confirmation
Please review your order carefully before purchasing.
Thank you for supporting our small business and understanding our policy.

💼 Import Duties & Taxes - IMPORTANT PLEASE READ !

Buyers are fully responsible for all:
Import duties
Customs fees
Local taxes
These charges are not included in your purchase price.

We are not responsible for:
Customs delays
Unpaid or outstanding customs or duty fees
Once an order has been dispatched, customers must carefully track their parcel and respond promptly to any courier or customs requests.

Refused or Unpaid Customs Charges :
If an item is refused at customs due to unpaid import duties, taxes, or required documentation:
No refund will be provided
This is classed as a “Change of Mind / Refusal of Delivery”

This is because:
Original shipping costs are non-refundable
Return shipping fees are charged by the courier
Outstanding duty or customs fees may still apply
In some cases, additional charges are applied by the courier
Due to these combined costs, orders refused at customs cannot be refunded.
Unpaid customs or duty fees may also be:
Collected after delivery (if requested by the courier)
Reported to Etsy if unresolved

🔍 Customer Responsibility :
Track your parcel once dispatched
Respond promptly to courier or customs requests
Failure to provide documentation may result in return of the parcel
For shipping questions, contact us at:
📧 infohomeupstyle [!at] gmail.com

⏳ Return Timeframe
International returns may take 3–4 weeks

📍 Incorrect Addresses
Please double-check your address at checkout
Contact us immediately if you notice an error, if item is shows dispatched we are unable to change details.
Orders shipped to incorrect addresses cannot be refunded

📦 Shipping & Damage Policy
We package all orders with great care
Once handed to the courier, we are not responsible for:
Delays
Mishandling
Transit damage
Damage Claims (Must be reported within 24 hours)
Please send via Etsy messages:
Photos of the parcel before opening
Photos of the item inside packaging
Close-up photos of the damage
Packaging photos are mandatory for courier claims.
Depending on the severity of the damage, we may offer a partial refund or, in some cases, a full refund. All refunds are subject to the required photographs being provided and a damage claim being opened with the courier. Once the claim has been submitted, we will review the case together and confirm the appropriate resolution. If no photos are provided, we will unfortunately be unable to proceed with or follow up on a damage claim.

📋 Claims Process
You may be asked to report damage to your local courier
We will open a case with the courier on our side
We aim to resolve issues as quickly as possible
If packaging photos are missing:
A partial refund may be offered depending on the situation.

🛡️ Optional Shipping Insurance
We strongly recommend insurance for full protection
Covers loss or damage in transit
Please contact us before purchase to add insurance

♻️ Vintage Disclaimer
All items are vintage or second-hand.
Signs of age, wear, and imperfections are part of their charm.
If you’re looking for factory-new perfection, these items may not be suitable — please purchase only if you appreciate their unique character.

Thank you for supporting our small business and the beauty of vintage, one-of-a-kind pieces 🤍
If you’re purchasing from outside the UK and have any questions, please feel free to contact us before placing your order.