HouseofDesignConcept

All orders in this shop are personalized. Custom design orders are available. For a custom order, please notify the seller. Once an order is placed, a digital proof will be provided to the customer. Once a digital proof is provided, it is the customers responsibility to review in detail ensuring names, dates, times, addresses are accurate and spelled correctly. Once an order has been approved, printed and shipped, the seller is not responsible for any inaccuracies or typos afterward.

Samples do not require proofing, but the seller may reach out with questions if necessary. Samples are available for most listings.

Not sure about a product? It is encouraged to purchase a sample first, before placing a full order.

NEW 2/2022: Most of the save the date and invitation sizes are flat and 5x7. For a custom size, please ask the seller for a quote.

Most quantities can be either updated in check out or buyers can order one set and then come back to the listing to purchase another set of the same listing.

For vellum orders it is recommended that you keep your vellum invitations in its original package until ready for mailing. Vellum is very thin and can curl up. Keep away from heaters and other hot items.

As with this item and all foil items made in this shop, buyers may see minimum black specks that can occur during the handmade foiling process.
The back side of the foiled vellum is in black print.

The vellum used in this shop is 36lb /109 gsm/ semi transparent white in color

Copper
Gold
Rose Gold
Silver

Sure. Buyers may cancel and obtain a full refund for their order, if they notify the seller within two days after the order is placed as stated in the cancellations section above.

All items in this shop are customized/personalized for every customer.

If its been more than two days as the policy states in the previous section and you want to cancel your order, you have been provided with a digital and/or physical proof of your design but have not approved your order yet, please note a minimum of 13% or $60 will be deducted from your refund, whichever is lesser.

Each order goes through a proofing and approval phase, usually within the first 24-48 business hours. Once the buyer approves the order, the order is now in its printing/processing phase. If the buyer alerts the seller that they want to cancel the order after the buyer has already given approval to print, the buyer is entitled to deduct 30% from the requested refund back to the buyer.

In bulk quantity orders
All items in the shop are made to order and are customized to the buyers specifications. Items purchased from the shop cannot be reused. The seller sets aside time in designing the work and effort to communicate with customers regarding their vision and specifications and in addition, has ordered supplies in an effort to process the buyer’s order.

Samples
Samples are not entitled to a refund for any reason and do not require proofing. Proofing of orders are for bulk quantity orders only.