ILYRBrand

At ILYR, we take your privacy seriously. This Privacy Policy explains how I collect, use, and share information when you purchase from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Your name
Email address
Postal address
Payment information
Details of the product you are ordering
You may also choose to provide me with additional personal information (for example, for a custom order) if you contact me directly.

2. Why I Need Your Information & How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support.
When you have given consent, which you may revoke at any time.
To comply with a legal obligation, such as retaining information about your purchases if required by tax law.
For my legitimate interests, if they are not overridden by your rights, such as improving my services.

3. Information Sharing & Disclosure
I share your personal information only for very limited reasons and circumstances:
With Etsy: As necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.
With Service Providers: I engage certain trusted third parties (such as delivery companies) to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
For Legal Compliance: I may collect, use, retain, and share your information if I believe in good faith that it is necessary to: (a) respond to legal processes or government requests, (b) enforce my agreements, terms, and policies, (c) prevent, investigate, and address fraud or other illegal activity, or (d) protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for up to 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your own. If I transfer information about you outside of the EU, I rely on Etsy’s Data Protection Addendum and lawful bases such as standard contractual clauses.

6. Your Rights
If you live in certain territories, including the EU, you have several rights in relation to your personal information:
Access: You may have the right to access and receive a copy of the personal information I hold about you.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information, except where I am required to store data for legal reasons.
Object: You can object to my processing of some of your information.
Complain: If you reside in the EU and wish to raise a concern, you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Joana Prifti, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: j.prifti123@gmail.com
Postal Address: Kirchenstraße 9, 68159, Mannheim, Deutschland