INDAHCouture

Does Coco Effendi Create Custom INDAH Jewelry Designs?

Yes we do custom work, book a 30 minute private consultation with Coco. A private consultation fee is $300 which will be applied to your order, must be pre paid prior to the Skype video call. After a detailed consultation Coco will send you back a quote for the piece you would like have custom made. Since each design is custom and made just for you please allow 6-10 weeks for your gems to arrive in your hands. We do have the option to create our available designs in pure gold, white gold and silver. We also do diamond work as well, our design options are LIMITLESS.

What size are your rings and will they discolour my fingers?

All INDAH rings have our signature technique, all bands are sizeable unless otherwise specified. Midi rings are generally size 4 non adjustable. Each ring base has a titanium lining inside so your fingers will never turn green! We believe adjustable size is the best size, this way you can wear as a midi ring or move to different fingers! Our rings have a base size of 7 unless otherwise stated in the description.

How do I take care of my jewelry?

Store in your precious pouch your jewelry arrived in, do not get in contact with oils, lotions, sand. Do not wear your gem into the ocean or in the pool to keep your jewelry in the best condition.

Please visit our jewelry care section on our site for more care instructions.

https://www.theworldofindah.com/pages/care-guide

How often should I cleanse my gems?

We recommend cleansing and recharging your crystals every full moon.

All gems arrive to you inside a beautiful golden velvet pouch with foam inside to protect your gems, this will keep your pieces safe while your not wearing them and while your travel around the world!

We also offer gift wrapping for special occasions for an additional charge or free for all orders over $500 upon request.

We officially offer wholesale to boutiques, resorts and much more around the world! To better assist you with online access to our wholesale line sheet please follow the steps below:

1. Email us at sales@theworldofindah.com

2. Please make the subject line of your email: WHOLESALE: The World Of INDAH

3. Please include all of the following information in your email so we can review and send you the access code

a) Your contact name, email address & phone number (What's App number works as well)
b) Your website & name of your store
c) Your physical address of your store and/or your location of your business.
d) Your instagram handle and/or facebook account

Thank you for your interest in showcasing The World Of INDAH's designs!

We believe being sustainable is the only way to be. Our materials all come from recycled metals; our brass, copper and stainless steel are harvested from old ship and machine parts. It is melted down in our factory and constructed into magical treasures for you to wear. Our artisans even hand make all of our own chains, they link together one loop at a time. Slow fashion is a process and takes time to create each masterpiece. All of our designs are carefully dip all items with 24k gold or silver. We strive to keep our carbon footprint to a minimum and work only with suppliers who align with our fair trade principals.

View our Crystal Healing Powers section on our website to learn more about which crystal aligns with you. Healing with crystals is a very personalized experience, seome may really connect with a particular crystal, while someone else may gravitate towards a different crystal—even if you’re using the crystal for the same intention, let your intuition guide you.

https://www.theworldofindah.com/pages/crystals

CANCEL MY ORDER OR CHANGING MY ORDER

Due to the fact that we want to get your order to you as soon as possible we may be unable to cancel your order if your package has already been shipped. If your order has not left yet, you may cancel your order within 24 hours of it being placed. Please email us at online@theworldofindah.com immediately with your order number and your reason for cancelation.

ORDER CONFIRMATION & VERIFICATION

Orders are subject to payment verification. For the protection of our clients, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.

SHIPPING, TAXES & DUTIES
All shipping rates are calculated through UPS / FEDEX / USPS / DHL. The World Of INDAH is not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded. All shipments are insured at their full value to protect your merchandise.

TRACKING YOUR ORDER

All orders will receive a tracking number shortly after com[pleting your check out. Please contact us if you have any issues finding your tracking number.

We want you to be 100% satisfied with your precious INDAH gems, please contact us immediately to let us know which item(s) you wish to return and the reason for your exchange. We are more then happy to exchange your pieces within 10 days of receiving your order as long as the items haven't been worn. We will provide you with the return shipping address by email. The item needs to be received back at our headquarters within 21 days of submitting the return claim and the shipping is the responsibility of the sender. Please send your merchandise back in the gold velvet pouch it was received in and make sure you add the full insurance coverage. Package your item(s) in a padded envelope or small box in which it was shipped in.