IdentityPollution

I love making custom orders! I accept customs on a number of projects including artworks, mouse pads, dakimakura (body pillows), acrylic charms, lanyards, face masks and more~! For general pricing and info you can see my commission info page here: identitypollution.com/pages/commission-info
For commission open/closed status see twitter: twitter.com/IDPollution
Feel free to contact me here through etsy with your idea or any questions about customs.

Yes! I have moved away from single use plastics and other harmful packaging.

A lot goes into sustainable shipping from the mailer itself to the tiny details of the inserts and inner packing.

I use SmartShippingSupply and Noissue 100% recycled and recyclable mailers for almost all orders. For boxes I use mostly recycled and recyclable cardboard. For some small items I ship in paper envelopes.

Inner packaging is glassine paper bags, recycled tissue, upcycled bubblewrap seeing a 2nd life and I even make my own box filler from shredded paper and shipping label liners to further reduce waste.

Sometimes I try out other brands/supplies but always try to focus on sustainability.

Please re-use or recycle your mailers from my shop!

A pre-order means the item in the ad is not in stock right now but I am taking orders for it in advance to have a number of how many I need to order as well as to help fund the creation of the items.

Small businesses like mine, run by a single artist, often don't have the money to put down in advance for large re-stocks so pre-ordering means you assure you will have one as soon as possible and means I can afford to stock them more often!

Time required varies but I try to give a realistic shipping estimate on the ad.

Please understand that right now is an unpredictable time so there may be un-foreseen delays. I do my best to keep things moving quickly but please only purchase a pre-order if you are alright with the possibility of delay.

Made-to-order clothing items need to be purchased and shipped separately from other items (except other made-to-order apparel).

They are shipped separately and doing so will result in only the clothing shipping and the whole order being marked complete pre-maturely by the on-demand printing service, this means I won't even get to see that there are un-shipped items.

You are free to purchase pre-order items with in-stock items, however, please see below for details on shipping.

The order will ship when all items in it are stocked.

This means if you purchase an in-stock button and a pre-order mask your order will ship all-together when the mask comes in. If you order 2 or more different pre-order items your order will ship when the latest of the pre-order items comes in.

If you would like to receive the in-stock items faster and still pre-order an item please make 2 separate orders so they will ship separately.

I offer shipping insurance as an add-on in my shop to protect your package against these things and HIGHLY recommend it.

Unfortunately I am a small business run by a single artist and if you chose not to purchase insurance I will not be able to issue any refunds for lost, damaged or stolen packages out of my own pocket. You will be accepting the risk if you chose not to insure your order!

International packages spend longer in transit over far distances and are more likely to see issues, I especially recommend insurance for all international orders.