InkandFred

Birmingham, United Kingdom

218.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (31.3k)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (31.3k)
218.4k
sales
8 years
on Etsy
218.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (31.3k)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (31.3k)
218.4k
sales
8 years
on Etsy
218397 Sales

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Announcement

Last updated on Jan 2, 2024
Ink and Fred

Contact shop owner

Ink and Fred

Reviews

5.0 (31275)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About InkandFred

Handmade Personalised Cards for all Occasions

Sales 218,397
On Etsy since 2018

Handmade Personalised Cards for all Occasions

Ink & Fred Greeting Cards for all Occasions

Shop members

  • shop-member-photo
    Claire

    Owner, Designer, Maker

  • shop-member-photo
    Arthur

    Shipper, Assistant, A Godsend!

Shop policies

Last updated on Jan 6, 2026

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on Dec 17, 2025

Frequently asked questions

Returns & Cancellations

CANCELLATIONS: You can cancel your purchase within 24 hours of purchase, if work has not already begun.

RETURNS: I accept returns for non-personalised items. Unfortunately, as personalised items are made to order, I do not offer refunds, returns or exchanges. Under no circumstances are digital files refundable.

EXCEPTIONS: If there was an error made on my part (ex: spelling errors) then your order can be returned & refunded or replaced.

If you have any questions, please message me directly before ordering.

Proofs

If you chosen the upgraded option to receive a proof you will receive this the day prior to the item being shipped. Please keep in mind that I am closed on weekends and holidays and do not send out proofs during those hours. Proofs are not included in the item price so please ensure you purchase the upgrade if you’d like this option.

Please be sure to reply to your proof as soon as you can in order not to delay the shipping of your item.

If you have further questions, please feel free to send a message.

Delivery Information & Tracking

The estimates below are from the date of dispatch and not from the date ordered.

UK
∙ Free Standard Postage: 1-7 days (Tracking Not Included)*
∙ First Class Signed For: 1-5 days
∙ Special Delivery: 1-2 days

EUROPE
∙ Standard Postage: 5-20 days (Tracking Not Included)*
∙ Tracked Postage: 4-14 days
∙ Courier: 2-4 days

INTERNATIONAL
∙ Standard Shipping: 7-42 days (Tracking Not Included)*
∙ Tracked Shipping: 7-20 days
∙ Courier: 2-4 days

*The standard postage/shipping does not include tracking. Please upgrade to a tracked service if you would like to be able to track your order & receive updates along its journey.

Please keep in mind the estimated times do not include any delays that may happen within Royal Mail/USPS.

Order Processing Times

Processing times do not include weekends, holidays, or shipping time.

You can find my up to date processing times in the shop announcement section. Purchasing a tracked postage option does not speed up the processing time but does speed up delivery.

Please contact me before purchasing if you need an item sooner than our estimated processing times. Please do not leave a message in the notes to seller section as this will not be seen until the day of planned dispatch.

All orders are worked on in the order they are received to make it fair to everyone.

Custom & Personalised Orders

If you are purchasing a custom or personalised item, be sure that you have carefully read the entire item listing, including the item description, and have included the specified information needed to complete your order. You can do this my adding a note to the seller on check out.

If you see something you love, but want to make changes, I'd be more than happy to customise to fit your needs. If an option for personalisation isn't shown in the item images then please contact me to see if I can complete the request for you before placing your order.

Product Safety Information

Our EU Responsible Person for product safety compliance is EU Compliance Partner, located at Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia. For any inquiries, please visit www.eucompliancepartner.com.

Name: EUCompliance Partner
Address: Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia
Email: hello@eucompliancepartner.com
Website: www.eucompliancepartner.com

Important Notice:
Please do not call this number or send emails regarding order queries or complaints. This contact information is provided solely for product safety compliance within the EU and is not monitored for customer service purposes. For any order-related questions or issues, please reach out to us via Etsy messages.

Seller details