IoolaCo

California, United States

7.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.7k)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.7k)
7.5k
sales
3 years
on Etsy
7.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.7k)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.7k)
7.5k
sales
3 years
on Etsy
7465 Sales

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Announcement

Last updated on Jun 20, 2026
Sabina

Contact shop owner

Sabina

Reviews

4.9 (1652)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About IoolaCo

Trending Whimsical Apparel & Home Decor, Art Gifts

Sales 7,465
On Etsy since 2023

Trending Whimsical Apparel & Home Decor, Art Gifts

Welcome to the Ioola!

Shop members

  • shop-member-photo
    Sabina

    Owner

    I am the owner of ioola and I carefully design and draw apparel and decor for ioolastudio. I design jewlery, hand-pick each gemstone, package, and ship your orders from Prague for ioolaboutique. A happy customer means everything to me.

  • shop-member-photo
    Honeylyn

    Customer Service

    I help with customer service and day-to-day shop support, making sure customers receive helpful and friendly assistance.

Production partners

  • On-demand printing and fulfillment partner in the US

    United States

    Handmade in the US.

  • On-demand printing and fulfillment partner in the US and EU.

    United States

    Using quality sustainable materials.

Shop policies

Last updated on Mar 9, 2026

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Privacy policy

More information

Last updated on Jun 16, 2026

Frequently asked questions

Do you accept returns, exchanges or alterations after delivery? 1.

1.1. The Buyer acknowledges that, among other things, it is not possible to withdraw from the Purchase Contract for the supply of goods which have been modified according to the Buyer's wish or for himself, as well as with other goods, which the Buyer removed from the package and for hygienic reasons, it cannot be returned if they have broken their original packaging.
1.2. Unless the case referred to in paragraph 1.1 or any other case where the Purchase Contract cannot be withdrawn, the Buyer - Consumer has the right to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code within fourteen (14) days from receipt of the goods.

Do you accept returns, exchanges or alterations after delivery? 2.

1.3. The Seller is entitled to unilaterally set off the claim for compensation of damage incurred to the Goods against the Buyer's claim for refund of the purchase price.
1.4. If a gift is provided to the Buyer together with the goods, the gift contract between the Seller and the Buyer is concluded with the proviso that if the Buyer withdraws from the Purchase Contract, the gift contract for such a gift ceases to be effective.
1.5. The Seller may charge the Buyer in connection with the return of the goods and refunds, the original shipping cost to deliver the order.

What if my package is delayed/lost in transit or stolen?

ioola studio is not liable for packages that are delayed in transit, lost by the shipping carrier, stolen or marked as delivered but the customer does not have the package-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

Do you send mockups before you ship items?
Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment.

For personalization please purchase an add-on fee: https://etsy.ioola.com/Edits
If the add-on fee is not purchased and details to edit are provided, we will proceed the order within 10 hours without additional edits.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment. It is not possible to withdraw as all items are made to order, non-resalable and are discarded in 30 days if returned.

What if I don't respond to my photo proof?
If we do not get a response on approvals of proofs of custom orders, we will wait for 1 week and then make the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date.

My order did not reach me on time. Can I return it?

Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach on time. If your order did not reach on time, please contact us and the shipping carrier. We try our best to work with you but don't control shipping. Please understand, NO returns are accepted for shipping delays.

Can production delays occur?

All items are made to order and enter production after purchase. While most orders are completed within the estimated processing time, occasional production issues may occur that require correction, replacement, or reprinting to meet our quality standards.

In such cases, production and shipment may be delayed beyond the original estimated timeline. By placing an order, the buyer acknowledges that made-to-order production timelines are estimates and not guarantees. Buyers should place orders well in advance of any event, holiday, or deadline.

Orders cannot be cancelled, refunded, or returned due to production delays resulting from quality control, manufacturing issues, or other circumstances related to the made-to-order production process.

Can my item differ from the listing photos or description?

Product photos and mockups are for illustrative purposes only. Due to the made-to-order nature of our products, slight variations in color, placement, scale, material, and product details may occur. In the event of supplier availability issues, an item may be fulfilled using a comparable alternative of similar quality and intended use. Such variations are not considered defects and do not qualify for cancellation, return, refund, or replacement.

Seller details