Introduction
This Privacy Policy describes how and when Jaide By Design ("we," "us," or "our") collects, uses, and shares information when you purchase an item from our shop, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy (https://www.etsy.com/legal/privacy) to learn more about its privacy practices.
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorize Etsy to provide to us), such as:
• Your name
• Email address
• Postal/shipping address
• Payment information (processed securely through Etsy)
• Details of the product(s) you are ordering
You may also choose to provide us with additional personal information if you contact us directly, such as custom order details, fabric preferences, sizing information, or questions about our products.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• As needed to provide our services, such as when we use your information to fulfill your order, resolve disputes, or provide customer support
• When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list or opting into promotional communications
• If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law
• As necessary for the purpose of our legitimate interests, if those interests are not overridden by your rights or interests, such as providing and improving our services
• To comply with our obligations under the Etsy Seller Policy and Etsy Terms of Use
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (USPS, UPS, FedEx) and shipping label services. We share your personal information with these third parties only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we believe in good faith that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Order records are retained for a minimum of 7 years for tax compliance purposes. Communication records are retained for up to 3 years after your last interaction with us.
Transfers of Personal Information Outside the EU
If you are located in the European Union (EU) or European Economic Area (EEA), please note that our shop operates from the United States. When you provide us with your personal information through a purchase or communication, your data may be transferred to and stored in the United States.
By purchasing from our shop or communicating with us, you acknowledge that your personal information will be processed in the United States, where data protection laws may differ from those in your country of residence.
Your Rights
If you reside in the EU, EEA, UK, or certain other jurisdictions, you have the right to access, correct, update, or request deletion of the personal information we hold about you. You may also:
• Object to processing of your personal information
• Ask us to restrict processing of your personal information
• Request portability of your personal information
• Withdraw consent at any time (where processing was based on consent)
If you reside in California, USA, you have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us
• The right to opt-out of the sale of personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and Tracking
Our shop operates on Etsy's platform. Etsy uses cookies and similar technologies as described in the Etsy Privacy Policy and Etsy Cookie Policy. We do not independently place cookies on your device through our Etsy shop.
If we maintain a presence on social media platforms (Instagram, Pinterest, TikTok, etc.), those platforms may use their own cookies and tracking technologies, governed by their respective privacy policies.
Security
We take reasonable precautions to protect your personal information. All payment transactions are processed securely through Etsy's payment system (Etsy Payments). We do not store your credit card or payment details directly.
While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Children's Privacy
Our products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The "Last Updated" date at the top of this policy indicates when it was last revised.
Contact Us
For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:
Shop Name: Jaide By Design
Etsy Shop: https://www.etsy.com/shop/JaideByDesign
Location: Fort Lauderdale, Florida, United States
Contact: Message us through our Etsy shop