Announcement
Please leave your WEDDING DATE/NEED BY DATE at checkout.
🤍 We ship from 3 locations. Chicago USA, Seattle USA & AUSTRALIA
🤍 From USA to USA, CANADA, EU & ASIA PACIFIC
🤍 From AUSTRALIA to AUS, NZ
🤍 Join us on Social Media!
www.facebook.com/jamjewels2010
www.pinterest.com/jamjewels1
www.twitter.com/JamBridal
www.instagram.com/jamjewels_bridal
Featured items
Items
All Items
Reviews
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Caitlynn E on May 7, 2024
5 out of 5 starsArrived in time for me to wear to a wedding we were attending in New Jersey. I love it! So beautiful! Highly recommend!! Got a few complaints as well 💖
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Janina on May 4, 2024
5 out of 5 starsBeautiful pieces and their communication when I had questions was great
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Chauntel on Apr 30, 2024
5 out of 5 starsAbsolutely beautiful, looks as expected and is great quality!
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Mallorie on Apr 30, 2024
5 out of 5 starsVery nice quality, feels well made and fits with my dress perfect. Cant wait to wear it on my wedding day! Would buy again and highly recommend.
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Lisa on Apr 26, 2024
5 out of 5 starsBeautiful item delivered in a presentation box with earrings and bracelet
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Lindsey on Apr 14, 2024
5 out of 5 starsI'm going to be wearing this in my wedding and it's gorgeous
About JamJewels1
JamJewels ~ Bridal Jewelry & Accessories for the elegant and sophisticated Bride.
Shop members
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Josephine
Owner, Maker, Designer, Curator, Marketing
Jo completed her Business degree at University, specializing in Business, Management, Accounting and Finance. She is co owner of the company.
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Becca
Shipper, Creator, Owner
Becca co-owner of our company. She is our head designer and runs the US offices. She is irreplaceable! Her knowledge of the bridal industry is outstanding. Her customer service is a skill she has acquired over 25 years.
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Danielle
Designer, Photographer, Customer Service
Danielle is an incredibly valued member of our team. Her design skills combined with her desire to have our customers leave 100% satisfied is what sets her apart.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
Where do you ship from?
We ship from the US and AUSTRALIA.
USA- Locally via USPS using STANDARD shipping(approx 2-5 bus days) with PRIORITY upgrade (approx 2-3 bus days) and EXPRESS upgrade (approx 1-2 bus days)
CANADA- Shipped Internationally from the US via USPS using standard shipping (approx 5-10 business days) with PRIORITY/EXPRESS upgrades available.
AUSTRALIA- Locally via Auspost EXPRESS.
UK/EU/ASIA/Rest of world - Shipped Internationally from Australia via Auspost with tracking (due to FASTER order processing and CHEAPER mail rates)
Delivery time- depends on local Customs processing times and local postal carrier.
UK/France/Germany/ delivery is usually 6-12 business days, SPAIN/ITALY is usually 2-4 weeks. ASIA-usually 5-7 bus days
Gift wrapping and packaging
We package your jewelry in sturdy and beautiful high quality boxes and velvet pouches, so they are ready for gifting and storing.
We do not include invoices/statements in case it's for a gift.
Hair vines are boxed.
Sashes are wrapped in tissue, bubble wrap or boxed.
All items are delivered in padded envelopes.
Custom and personalized orders
Some of our items can be customized. Please contact us for details.
Care instructions
Please apply jewelry AFTER showering and applying makeup/perfume/moisturizer.
Do not swim in your jewelry.
Do not use harsh cleaners or liquid jewelry cleaners. If you have any issues please contact us for advice.
Cleaning can be done with warm soapy water and soft toothbrush, rinsed thoroughly.
A gentle polish with silver cloth may be used on the metal to add more shine, but our items should not tarnish. If you live near the sea, please store your jewelry inside the pouch and box provided.
How Do I Pay?
Credit/Debit cards and Paypal.
You do not need a Paypal account to pay via Paypal.
PayPal accepts all major credit cards.
*Place required items into shopping cart.
*'Save for later' items you don't wish to purchase immediately.
*Choose Credit card or PayPal as your payment method.
*If checking out with Paypal it will direct you to their site.
*If you don't have a Paypal account select -''Don't have a PayPal account?''
*Complete your credit or debit card and other required information for payment.
*Please ensure your 'shipping address' is correct before submitting order on both Paypal and Etsy.
Order Processing & Message Reply Times
ORDERS:
During the bridal season (March-September) most orders are processing in 3-6 business days.
We work from 2 locations.
Jo is in Australia and Bec is in the USA.
We work as fast as possible to process all orders.
If you require it quickly please contact us for details.
Processing times outside the bridal season may be quicker.
MESSAGES:
We try to answer as quickly as possible. Sundays may be a little longer:)
As we receive a large number of messages, occasionally one may be overlooked inadvertently or we may not receive it. Please don't hesitate to contact again if we haven't answered within 24 hrs.
Please contact us through shop conversations as we don't check our emails every day.
Seller details
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