JanneBoerDesign

Privacy Policy — Janne Boer Design

Last updated: August 26, 2026

At Janne Boer Design, I respect your privacy and only use personal information when it is necessary to process your order, provide customer support, comply with legal obligations, or operate my business.

1. Information I collect

When you place an order through Etsy, I may receive certain information required to fulfil your order or provide support. This may include your name, email address, Etsy username, order details, and any information you choose to provide when contacting me.

Payment information is processed by Etsy and its payment providers. I do not directly receive or store your full payment card or banking details.

2. Why I need your information

I may use your information to:

Process and manage your order.
Provide customer service and technical support relating to your purchase.
Communicate with you about your order.
Resolve disputes or problems.
Prevent fraud or misuse.
Maintain business and accounting records where legally required.
Comply with applicable legal and tax obligations.

I do not sell your personal information.

3. Etsy

My shop operates through Etsy. When you purchase an item or otherwise use Etsy, your information is also processed by Etsy according to Etsy's own privacy policies and terms.

Janne Boer Design is not responsible for Etsy's independent collection or processing of personal information.

4. Sharing your information

I only share personal information when necessary, for example with service providers used to operate my business or when required by law.

I do not share customer information with third parties for their own marketing purposes.

5. Data retention

I retain personal information only for as long as necessary to provide my services and meet legal, accounting and tax obligations.

Some transaction records may therefore need to be retained after an order has been completed.

6. Digital products

Products sold by Janne Boer Design are primarily digital products, such as website templates, layouts and documentation.

I do not require additional personal information simply to use the downloaded template files.

If you contact me for support, I may use the information you provide solely to investigate and respond to your request.

Please do not send passwords, login credentials or other sensitive information through Etsy messages.

7. Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain personal data.

For information held directly by Etsy, you may need to contact Etsy directly.

For information held by Janne Boer Design, you can contact me through Etsy Messages.

8. Changes to this policy

This Privacy Policy may be updated when necessary to reflect changes to my business, services or legal obligations.

The latest version will apply to purchases and interactions with Janne Boer Design.

9. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Janne Boer Design
The Netherlands
Contact: via Etsy Messages