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Bonnie Coursolle

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Bonnie Coursolle

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Shop policies

Last updated on December 28, 2014

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I want all my customers to be content and happy with their purchase and the service they receive. If for any reason you are unhappy with your item, I will strive to resolve the issue as quickly as possible, so please contact me privately.

I do accept returns. Shipping charges for returning an item remain the buyers' responsibility, I will refund the cost of the item only, upon receipt, in good condition.

Items damaged in transit will be refunded or replaced. Please contact me within 7 days of receipt and include photographs of the damaged item which I will need to process an insurance claim with the delivery service.
Payment
PayPal is the preferred method of payment. You can use a credit card to pay via PayPal, without having to create an account with them.

If PayPal payment is not received within 7 days of purchase, the order will be canceled.
Shipping
All items are shipped via Canada Post regular or international mail. If upgraded shipping and/or insurance is desired, please contact me BEFORE purchasing so I can give you an updated shipping price.

Items ship within 2 days after receiving payment. Please make sure your Etsy address is correct, that is the one I will use for shipping, not your PayPal address.

Any customs or duty fees are the sole responsibility of the buyer.