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Reviews
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ashleyosbourn723 on May 9, 2024
5 out of 5 starsPerfect for my daughter’s graduation party! Can’t wait to use it!
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Janna on May 7, 2024
5 out of 5 starsSo easy to use and edit! The digital graduation invitation turned out amazing and everyone loved it.
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About JellyfishPrintables
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Frequently asked questions
When will I receive my access to my digital files or template??
CANVA VIDEO TEMPLATE & INSTANT DOWNLOADS:
Immediately after payment, an email will be sent to the email address you have on file with Etsy. Inside you will find a black "download files" button. Download the File(s). OR You can also find the File(s) in your Etsy account under PURCHASES & REVIEWS. However, it can only be accessed from a computer, not a phone.
Canva Template links are inside a PDF file. Open the PDF and Click on the pic of the invite.
CORJL TEMPLATE: Immediately after payment, your access link will be emailed to you from CORJL.
DIGITAL FILES THAT NEED CUSTOMIZATION:
1-2 business days for your initial proof.
1 business day to deliver the print-ready files to the email you have on file with ETSY.
When will I receive my printed invitations, foam board, art print or canvas?
Upon ordering a:
INVITATION or FOAM BOARD:
1 - 2 business days for your initial proof
5 - 6 business days to receive shipment
FINE ART PAPER or CANVAS:
1 - 2 business days for your initial proof
5 - 7 business days to receive shipment
Expedited shipping available for an additional charge by request
Can I get a refund?
CORJL & CANVA TEMPLATES/INSTANT DOWNLOADS:
No. Since these products are digital and as such it is impossible to tell if they have been printed or used, no refunds will be given.
CUSTOMIZED DIGITAL FILES
Yes. You can get a refund if you contact me before I create your design. Once a proof is issued, no refunds will be made.
PRINTED INVITES • FINE ART PRINTS, • CANVASES • FOAM BOARDS:
Yes. You may get a refund if the product is damaged, defective or different than the proof that was approved. Otherwise, no refund will be issued.
However, I will do everything possible to ensure that you are 100% satisfied with your purchase!
Do you make custom designs or will you re-design an existing invite or print?
Yes. Please message me with the details of what your looking for and I will provide you with a quote.
Will I get to see a proof of my design?
Yes. Once you have made your purchase, and provided me with the information for the design (ie: name, date, pic etc.) I will send you a proof of your design within 1 to 2 business days via Etsy message. If I do not recieve a reply after 3 attempts to contact you for approval via etsy message, I will then begin printing without approval. This applies to all items except for instant downloads. IMPORTANT: I do NOT create proofs before an item has been purchased. If this concerns you, please read my reviews for confidence:)
Do you ship Internationally?
No