JenRoffePrint

Hand drawn inspirational prints and cards for friends

St Albans, United Kingdom · 173 Sales

JenRoffePrint

Hand drawn inspirational prints and cards for friends

St Albans, United Kingdom 173 Sales On Etsy since 2011

5 out of 5 stars
(37)

Shop owner

Jen

Contact

Announcement   +++ Holiday time! Any orders placed this week will be sent out w/c 18th June +++

Designs to make you smile, hand lettered Inspirational prints and cards, perfect for gifts for friends….or treat yourself!

Announcement

Last updated on Jun 6, 2018

+++ Holiday time! Any orders placed this week will be sent out w/c 18th June +++

Designs to make you smile, hand lettered Inspirational prints and cards, perfect for gifts for friends….or treat yourself!

Jen

Contact shop owner

Jen

Reviews

Average item review
5 out of 5 stars
(37)
PHUDSON

PHUDSON on Jan 30, 2018

5 out of 5 stars

Perfect gift for my daughter. Your thoughtful communications made the experience a pleasure! Beautiful sentiments and product. Smooth and speedy transaction too Thank you

View all 37 reviews

About

Hand-lettered prints and cards designed to make you smile!

My confession: I'm obsessed with hand lettering!

I have always designed and created little hand-lettered cards for friends who often said "you know, Jen, you should sell these!" Well, I wasn't quite confident enough to do that....then.

When I finally plucked up the courage to post a photograph of a quote that I'd illustrated on my blog, I was totally overwhelmed by the positive response I got. (I mean - I didn't even know these lovely people- No-one had forced them to say such nice things!)

So I had a stern talking to myself and set about printing a few of these illustrated quotes up and opened up an etsy shop. Just to see.....

My main collection is based on, and inspired by warm optimistic words that make you smile.
I think these quotes can be so personal, inspiring and can mean so much, and it feels great to be able to make prints that can be given as gifts (or as a little treat for yourself!) that convey so much thought.

My latest project features a series of hand lettered maps of small cities and villages - starting with places that are nearest and dearest to me. It's been a revelation to discover I'm a bit of a map geek (even though I'm hopeless at reading road maps) and to research a map is as interesting as to draw one. I'm hoping one day I can use the excuse 'map research' to whisk myself away to some exotic destinations - all in the name of work!

Around the web

Shop members

  • Jen

    Owner, Designer

    When I was at secondary school had about 7 different styles of handwriting. I like to think my obsession with the hand-written word started then! All the designs I produce are hand lettered in my own cursive, caps or calligraphy style.

Shop policies

Last updated on February 20, 2018
Hello!

I hope you will love your hand lettered cards and prints.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
I really want you to love your print and for it to be as you expected when it arrives at your door. If you have any questions about an item, please ask before you buy!

If you do wish to cancel your order then please let me know as soon as possible.
Once your order has been posted then a refund is only possible once the item has been returned to me. The buyer is responsible for the return postage, and the item must be in its original packaging and in perfect condition.

Personalised orders cannot be cancelled once they have been made, and cannot be refunded unless faulty.

If for any reason you aren't happy with your purchase please do contact me, within 14 days of receipt to arrange an exchange or refund.
Payment
I accept Paypal, credit/debit cards and Etsy gift cards. If you have any problems, please don’t hesitate to let me know.
Shipping
Orders will usually be sent out within 1-2 days of receipt, and sent by 1st class Royal Mail.
Personalised and Custom orders will take a little longer depending on the nature of the design, all can be discussed before the order is placed..
Of course I will do my best though to post your order off to you as soon as I can - and I will always let you know once it is on its way.

Please see my post & packaging charges in each item listing - these charges are for:
First-class mail within the UK - 1-3 days for delivery
Standard airmail for USA - 5-10 days delivery
Standard airmail for Europe - 3-7 days delivery

Please note that framed prints can only be sent within the UK.

Please also bear in mind about potential customs charges if you are ordering from a non-EU country - the customer is responsible for any customs charges incurred on purchased items.

All items will be sent securely packaged in a hard back envelope or sturdy cardboard box so they arrive in tip top condition!

I am also happy to ship directly to your gift recipient with a short message from you if you would like to include one.
Additional policies and FAQs
Please be aware that monitor screens and settings are different on each computer, so print colours may vary slightly from the images seen here. Please be assured that I only send out prints that meet my own very high standards and I work hard to describe the designs I feature as accurately as possible.
Privacy
Privacy Policy

Last updated April 2018

We absolutely value your privacy. It is important that you read and understand the privacy policy as it will explain how we collect and use your personal information and why we do this. This policy relates to your use of this website and data gathered from that use. All personal information is kept in a secure environment.

Data Protection in line with GDPR 2018

Personal information, or personal data, refers to any information about an individual from which that person can be identified.

When you purchase from us at www.jenroffeprint we ask for, and collect, personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details.
If you sign up to receive our email newsletter, we will request and store your name and email address. Buy agreeing to receive our newsletter you are opting in to hear about all news, updates, offers, product releases, blog posts and workshop dates. You can opt-out of receiving these emails at any time using the unsubscribe link at the bottom of the newsletter email.
Third-party providers of advertisements may also collect information regarding your visit to jenroffe.com. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed, the duration of your visit and any search terms used. This information may be collected even if you do not register an account with us.

We use this information to make your shopping experience as easy and enjoyable as possible in the following ways:

To process your order including delivery, payment and returns.
To send you special offers and promotions that may be of interest if you have consented for us to do so, You may opt-out of receiving these messages at any time.
Any information we collect about customers' browsing and buying habits is used for statistical analysis and to continuously improve our website and the products and services offered to you as our customers.
Our delivery service has selected access to your details for delivery purposes only.​
When you make a purchase online, we will contact you by email to notify you of updates to your order.

We may also contact you about leaving reviews for products once you have received your order.

Where you contact us via social media to make an enquiry, we will respond via that channel
For special delivery items being delivered by our courier, the courier company may send you an email with a delivery update if you provided a valid email address when you placed the order.
If you purchase an item a gift or craft fair and consent to an electronic receipt this will be sent via email.


Right of access
You have the right to obtain confirmation that your data is being processed and request access to your personal data. You can make a request by email to jen.roffe [!at] gmail.com.
In the first instance we will provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is manifestly unfounded or excessive or to comply with requests for further copies of the same information although this does not mean that we will charge for all subsequent access requests.
We will without delay and within 1 month of your request (subject to extensions in some cases):
confirm what personal data we hold about you;
provide a copy of the data in commonly used electronic format if the request is made electronically.
provide any supporting explanatory materials.
We can extend the time to respond by a further two months where requests are complex or numerous. If this is the case, we will inform you of this within one month of the receipt of the request and explain why the extension is necessary.
Data portability – in addition to your access right you can require us to provide a copy of your information that we hold in a commonly used machine-readable format.

Rights of Rectification and Erasure (the right to be forgotten) You may ask us to correct or remove information you think is inaccurate or no longer necessary.

Marketing communications

You can sign up to receive marketing communications either through our online sign up form, or at external events like gift fairs by completing your name and email address in the boxes provided.
Marketing communications may be sent by either electronically via email.
You the choice to opt out of receiving marketing communications from us.
If you do not wish to continue to receive marketing from us, click on the ‘Unsubscribe’ link in any email communications.


Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. Please see our cookie policy for full details.

We use the latest secure server technology to ensure your information is protected to the highest standards. We use encryption to safeguard your personal information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce.