JetAgeStudio

Unique Lampworking and Polymer Clay Art Supply

Tucson, Arizona · 1224 Sales

JetAgeStudio

Unique Lampworking and Polymer Clay Art Supply

Tucson, Arizona 1224 Sales On Etsy since 2007

5 out of 5 stars
(743)

Announcement   Specializing in custom murrini & supplies for the soft glass lampworker. We now carry an incredible selection of heat resistant, dichroic-like flakes and powders for lampwork AND polymer clay or other craft mediums! JetAge Studio is a small business located in sunny southern Arizona!

Announcement

Last updated on Mar 18, 2018

Specializing in custom murrini & supplies for the soft glass lampworker. We now carry an incredible selection of heat resistant, dichroic-like flakes and powders for lampwork AND polymer clay or other craft mediums! JetAge Studio is a small business located in sunny southern Arizona!

Renee Wiggins

Contact shop owner

Renee Wiggins

Reviews

Average item review
5 out of 5 stars
(743)
Kali Mead

Kali Mead on Jun 7, 2018

5 out of 5 stars

I am in love with this stuff and can't wait to experiment with it! Fast shipping and I will be ordering more soon. Thank you!! :)

View all 743 reviews

Shop policies

Last updated on April 1, 2018
Thanks for your purchase! We really appreciate your business, and want you to have a great experience with us and come back again, so if you should ever have any questions, feel free to email us.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If for any reason you're not satisfied with your purchase, please email us. We want to make sure you're happy, and come back to shop with us again, so please email us with any questions or dissatisfaction so we can offer a solution. We offer refunds minus any shipping costs on items that have not been damaged, or if supplies are unused. A request for a refund will be honored within 14 days of receipt of your package. We offer many angles of photos of the items you're buying so you should always have an accurate description of your purchase. If you feel our description of the item was incorrect, please contact us.

If you need to cancel a sale, please contact us first. We would like to have the opportunity to discus and address your questions.
Payment
At this time, we only accept PayPal and Etsy payments. No personal checks.
Item will ship via USPS within 2 business days after payment has been received.
Shipping
Please note, we currently do not ship to Egypt, South America and areas of the Middle East and Africa (except for South Africa). We apologize for any inconvenience.

We ship our items with the utmost care and pack our work very securely. We ship domestically within 2-3 business days via USPS with a trackable number, or Priority International in a flat rate envelope. We are not responsible for additional fees such as customs fees incurred by your country should there be any, and is solely the responsibility of the buyer.

We protect our buyer's packages by using PayPal's USPS package tracking and shipping method. If you would like more information about this service, please feel free to contact us at any time.
Additional policies and FAQs
Please visit our website: www.JetAgeStudio.com , and feel free to email us at renee [!at] jetagestudio.com with your questions, comments and feedback. Thanks so much! Renee and William Wiggins
Privacy
Under the GDPR (General Data Protection Regulation) privacy policy, JetAge Studio offers the following information for our customers regarding their personal information, to help us to comply with our privacy obligations, and to let our customers know that we take privacy seriously and have your best interests at heart. Your private information, such as your shipping address and email/contact information is solely used for completion of your order though this venue (Etsy). JetAge Studio does not sell, or otherwise share your personal information for use other than for completing the order for shipping purposes, product inquiries, and/or for any resolutions/questions/returns should they arise regarding your order.

Information Sharing and Disclosure ~ You have the right to know the third parties your information is shared with. Those include:

Etsy. I share information with Etsy within their website venue(s) as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

PayPal. As a trusted third party, I use PayPal's services to perform functions and provide services to my shop, such as shipping fulfillment through delivery companies (ie, USPS or UPS), correspondence regarding the shipment of your order, and account information for financial resolutions, should there be a need. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Should you have any questions or concerns regarding your information privacy, please feel free to message me, or view Etsy's terms of service; Privacy.