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★Nothing’s Changed: Duties Already Paid by Us★
Dear U.S. Customers,
We are pleased to announce that all shipping methods now include duties, so you will not have to pay any additional customs charges.
📞 Important: Please provide your phone number at checkout for shipping and customs clearance.
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★ A Friendly Reminder Before You Order ★
Your happiness means everything to us 🤍
Please take a moment to read through our updated shipping & return policy before placing your order.
🚚 Shipping Services
We ship with Korea post, EMS, DHL ( services may vary by country ).
K-post : 10–25 business days (delivery dates not guaranteed)
EMS : 3~4 days
DHL: Asia 2–3 days / U.S. 3 days / Europe 3–4 days
📦 Every order comes with a tracking number, and we may ask for your phone number to ensure smooth and safe delivery.
💳 Shipping Fees & Adjustments
If the shipping fee you paid is more than the actual cost, we’ll refund the difference.
If the fee is less than the actual cost, we’ll contact you with a separate listing to cover the balance.
Some remote areas or islands may have additional fees—we’ll let you know if that applies to your order.
⚠️ A Few Things to Keep in Mind
We cannot be responsible for packages returned due to incorrect addresses, customs clearance issues, or unclaimed deliveries.
If a package comes back to us, you can choose:
→ Reship it (you’ll be asked to cover return + reshipping fees)
→ Cancel it (we’ll refund you minus return + processing fees).
Shipping times are estimates only—sometimes local postal services may cause delays.
If we expect a significant delay, we’ll let you know right away.
♣ EMS Shipping Notice
EMS can sometimes take longer than DHL because of extended local delivery in certain countries.
Unfortunately, we can’t offer compensation for EMS delays in the following regions:
Pakistan, U.A.E., Bangladesh, Qatar, Nigeria, Russia, Cameroon, Colombia, Guatemala, Myanmar, Mexico, Sri Lanka, Nicaragua, El Salvador, Honduras, Costa Rica, Panama, Chile, Czech Republic, Brazil, Uzbekistan.
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✨ Jewelry Care for Plated Items
All our items are plated with care, but please note that plated jewelry requires gentle handling.
To keep your jewelry looking its best:
▪️Avoid contact with water, sweat, perfume, lotions, and household chemicals.
▪️Do not use chemical jewelry cleaners, as they may damage the plating.
▪️Wipe gently with a soft, dry, lint-free cloth after wearing.
▪️Store in a cool, dry place, ideally in a pouch or jewelry box.
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✅ Defective Product Return Guarantee
We want you to love every piece you receive. But in case of a defect,
we’ll always make it right—no matter how much time has passed.
Here’s how it works:
Reach out with your order number, product number, and defective quantity.
No need to send items back right away—you can collect them over time and ship them together.
We’ll record everything and credit the return cost toward your next order.
Once the items arrive, we’ll issue a refund or exchange, plus a little extra thank-you for your patience.
📌 Tarnishing & Returns
Tarnishing or fading is a natural characteristic of plated jewelry and depends on each customer’s wearing and care habits. This is not considered a defect.
For returns or exchanges related to tarnishing, we strictly follow Etsy’s return policy.
If you believe your item is defective beyond normal wear, please contact us with your order details and we’ll gladly review the case under Etsy guidelines.
💖 We want you to enjoy your jewelry with confidence and are always here to help with any concerns.
💖 Thank you so much for choosing us! We truly appreciate your trust and support.
If you ever have a question or concern, just send us a message—we’re always here to help!
![Matte Gold Flower Charm Pendant , Birthstone Floral Charms for Bulk Jewelry Making [HL007-1PC/20PCS]](https://i.etsystatic.com/7314095/r/il/43411a/6813398534/il_340x270.6813398534_97to.jpg)
![16K Real Gold Plated 14*5mm Pinch Clip Bail, Pendant Bails [E281-2PCS/40PCS]](https://i.etsystatic.com/7314095/r/il/094a91/3488070148/il_340x270.3488070148_ozgv.jpg)
![Honey Bee Charm, Tiny Bumble Bee Pendants, Bug Charms [M1125,M1126,M1129,M1130-2PCS/20PCS]](https://i.etsystatic.com/7314095/r/il/5f8131/7068231306/il_340x270.7068231306_smjp.jpg)
