Joannarutter is taking a short break
Reviews
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Amanda on Aug 22, 2014
5 out of 5 starsIt's a beautiful and original necklace! It arrived just in time
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hvoslefeide on Aug 8, 2014
4 out of 5 starsGreat necklace, just as shown on the picture. It's getting a little discoloured after using it a few times, but it's still very nice.
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Lydia on Aug 5, 2014
5 out of 5 starsBeautiful earrings I bought for my daughter in honor of a book she just had published. They were perfect.
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Robert on Jul 27, 2014
5 out of 5 starsSuperb item, very well made and packaged - thank you so much!
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russata on Jul 18, 2014
5 out of 5 starsVery exquisite necklace. I couldn't be more happy with it! Thanks!
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Gesina on Jun 13, 2014
5 out of 5 starsJoanna was so open to working with me on this commission for an older design. It came out beautifully!
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Shop policies
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Please note - * Some designs are in stock and ready to ship. Others are made to order when purchased. You can find all the details in the description of each design.
Accepted payment methods
Returns & exchanges
Payment
You can also read the step-by-step guide to payment here (copy and paste the address into your address bar) http://www.etsy.com/help_guide_checkout.php
The very helpful general buying FAQ's are here
http://www.etsy.com/faq_buying.php#paying_the_seller
Payment must be received within three days of purchase or the order will be cancelled.
Shipping
The default postage charges applied in my shop are for insured delivery with tracking.
UK deliveries are via SPECIAL DELIVERY (next working day)
INTERNATIONAL deliveries are via AIRSURE or INTERNATIONAL SIGNED FOR
These services are provided by Royal Mail http://www.royalmail.com
If you would prefer a cheaper alternative I can happily post your order by regular post/airmail without insurance. The prices run as follows :
$3.50/UK
$4.00/INTERNATIONAL. $.50/per additional item.
To request this service please leave me a note in the 'message to seller' box at checkout (or contact me directly) and I will refund the excess. Alternatively you can send me a note before payment and I will adjust the listing for you to reflect the lower postage cost.
Please note - if you request basic delivery I will not hold any responsibility over loss or damage to your items. I cannot issue replacements or refunds for items sent via regular airmail.
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International customers may be required to pay customs duty on some larger packages. Please be aware that any applicable customs taxes & duties are the responsibility of the recipient. I can not legally mark packages as a 'gift' to avoid these duties.