Announcement
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🌟For YYC pick up orders, please use code “LOCALPICKUP” at check out and message me to schedule pickup date and time. Cash, e-transfer and card payments are also available at pick up time
Thank you for supporting our small business!
❤️
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Reviews
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Celia on Apr 20, 2024
5 out of 5 starsseller super helpful in special request. looking forward to purchasing from again in the future!
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Celia on Apr 19, 2024
5 out of 5 starsawesome cust svc. wanted a bag charm instead of pendant. very accomodating and sent pics before mailing A+++
Gia Julie responded on Apr 27, 2024
Thank you for your glowing review, Celia! I'm so happy that you had a great experience with us and that we could accommodate your request. Your satisfaction is our priority! I look forward to serving you again soon! 😊
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Yinan on Apr 16, 2024
5 out of 5 starsBeautiful ring and love the green jade! Thanks!
Gia Julie responded on Apr 27, 2024
Thank you so much for your kind words! I'm so happy that you love your new ring, and I appreciate your support. If you ever need anything else, please don't hesitate to reach out. I look forward to serving you again in the future! 😊
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PATRICE on Apr 15, 2024
4 out of 5 starsThese are a nice pair of earrings to wear for casual days of activity. They were smaller than anticipated, but not a bad type to wear when sleeping which is what these are for. The yellow jade is a nice color.
Gia Julie responded on Apr 27, 2024
Thank you for your great review and feedback, Patrice! I appreciate your ongoing support and hope to provide you with more options that meet your expectations in the future. If you have any questions or need assistance, please feel free to reach out. ❤️
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JadeLyn on Mar 28, 2024
5 out of 5 starsThis ring is beautiful! Exactly what I wanted. Fits perfectly.
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Yiling on Mar 20, 2024
5 out of 5 starsBeautiful delicate bracelet. The cord is comfortable and well made! The owner is very nice, the package is well packed will definitely purchase again from this shop !
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Yiling on Mar 20, 2024
5 out of 5 starsVery cute, nice charm. Well made with good quality of silk string. Wonderful customer services!
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Yiling on Mar 20, 2024
5 out of 5 starsIt is a beautiful bracelet and good quality, well made Wonderful customer service!
Shop policies
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Returns & exchanges
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More information
Frequently asked questions
RETURN POLICY
I accept returns on most of my jewelry excluding some items listed below:
• All sale items
• All items with sizing options
• All customized and resized items
• All diamond jewelry that are larger than 0.20ctw
• All international orders
• Earrings are considered "intimate items" and are final sale for the hygienic safety of all of my customers.
Non-stocked, made-to-order items and free delivery items are subject to a 20% restocking fee to cover the costs associated with processing your orders.
Please note that buyers are responsible for the shipping costs of returning items and the original orders.
RETURN PROCESS
If you have a change of heart, please contact me within 3 days of the delivery of your purchase. The item(s) must be returned in its original box or bag and is in new condition within 7 days of the delivery of your order.
Please allow 7-10 business days for the refund to be processed and posted to your account.
A refund will not be processed with any of the following conditions:
• Package that is returned to me without authorization
• Buyers have not contacted us within 3 days of delivery
• It has been more than 3 days after the authorization of the return
• Item is not in its original state
DAMAGED OR DEFECTIVE ITEMS
When your parcel arrives, please inspect the outside of the package to see if it has been damaged in any way. If you note there is substantial damage to the package, please take a picture of the damaged package and goods and contact me immediately. It is important that you contact me before returning the item. If you do not contact me prior to shipping the item back, you are responsible for all return shipping charges.
Proof of the damaged goods is required before I can process a refund or send out a replacement.
Please note, I cannot provide refund or replacement on items that are lost or damaged during transit if you selected untracked and uninsured shipping method.
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