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Privacy Policy – Somewhat Twisted Finds
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Somewhat Twisted Finds, contact me, or otherwise use my services through Etsy.com or its related sites and services. This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you may access through Etsy. You can view Etsy’s own Privacy Policy to learn more about their practices.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also provide additional personal information (for a custom request, for example) if you contact me directly.
Why I Need Your Information & How I Use It
I rely on several legal bases to collect, use, and share your information: (1) to provide my services, such as order fulfillment, customer support, or dispute resolution; (2) with your consent, such as when you join my mailing list (which you may revoke at any time); (3) to comply with legal obligations such as tax laws; and (4) to improve and operate my business in accordance with Etsy Seller Policy and Terms of Use.
Information Sharing & Disclosure
I share your personal information only as necessary to operate my shop and fulfill your order. This includes: (1) sharing with Etsy to comply with Etsy policies; (2) trusted third-party service providers like delivery companies, only as needed; (3) if I sell or merge my business, only as permitted by law; (4) if required by law or to respond to legal requests, prevent fraud, or protect rights and safety.
Data Retention
I retain your personal information only as long as necessary to provide my services and comply with legal obligations. I typically keep your data for 4 years.
Transfers of Personal Information Outside the EU
Your information may be stored or processed through third-party services in jurisdictions outside the EU. I rely on Privacy Shield–certified providers (such as Google Cloud) for these services.
Your Rights
If you reside in certain regions (including the EU), you have rights regarding your personal information: (1) Access – you can request a copy of the data I hold about you; (2) Change, restrict, or delete – you can ask to modify or remove your data, except where I am required to keep it for legal reasons; (3) Object – you may object to certain uses of your data; (4) Complain – you may file a complaint with your local data protection authority.
Contact Me
For EU data protection purposes, I, Heather C., am the data controller of your personal information. If you have any questions or concerns, you may contact me at somewhattwistedprintables@gmail.com.