JoyStudioArts

JoyStudioArts Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control (including Etsy, Printful, Printify, payment processors, and any other services you access through Etsy). You can reference the Etsy Privacy Policy to learn more about Etsy’s privacy practices.

1) Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering.
You may also choose to provide me with additional personal information if you contact me directly (for example, about sizing, delivery questions, or support requests).

2) Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as fulfilling your order, arranging shipping, providing customer support, and resolving disputes;

When you have provided your affirmative consent, which you may revoke at any time (for example, if you explicitly ask to receive updates outside Etsy). Note: sending unsolicited promotions via Etsy Messages is not permitted.

If necessary to comply with a legal obligation, such as tax or accounting requirements;

As necessary for my legitimate interests, if those interests are not overridden by your rights (for example, improving my services and ensuring platform safety/compliance).

3) Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s policies and terms.

Service providers (production & shipping): I use trusted production and fulfilment partners to make and ship orders, such as Printful and/or Printify. I share your information with these partners only to the extent necessary to fulfil your order (name, address, item details).

Compliance with laws: I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to respond to legal process or government requests, enforce my agreements/policies, or prevent fraud and security issues.

Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

4) Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.
I retain your personal information only for as long as necessary to provide my services and comply with applicable legal, tax, and accounting obligations.

5) Transfers of Personal Information Outside the EU

I may store and process your information through third-party services (such as Etsy, Printful/Printify, and other service providers) that may be located in the US or other jurisdictions. As a result, your personal information may be transferred outside your country of residence. Where required, such transfers are handled using appropriate safeguards (for example, contractual protections used by those service providers).

6) Your Rights

If you reside in certain territories, including the EU/EEA/UK, you have a number of rights in relation to your personal information, including:

Access to a copy of the personal information I hold about you

Change, restrict, or delete your personal information (subject to legal retention obligations)

Object to processing based on legitimate interests

Complain to your local data protection authority

7) How to Contact Me

For purposes of EU data protection law, JoyStudioArts is the data controller of your personal information.
You can contact me at: joystudioarts@gmail.com