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Cancellations: not accepted
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Frequently asked questions
Do you offer returns or exchanges?
As each of my items are crafted and tailored specifically for every customer, it's important to note that all sales are considered FINAL. This means that I do not have the facility to offer refunds or exchanges under regular circumstances.
However, if you find that you've received an incorrect item, a damaged product, or one with defects due to the printer's error, I am here to make it right for you. Please don't hesitate to reach out if you encounter any issues with your order.
Do you create custom work?
I love creating one of a kind orders! I am growing my custom order listings, so if you don't see the one you're looking for please send me a message.
Custom and personalized orders
I don't offer gift wrapping or packaging for orders because orders are either fulfilled by another party, or digital files are involved. However, if you'd like me to consider adding this service in the future, just drop me a message. I'm all ears when it comes to making improvements, and your input matters!
Sizing details
For apparel offerings, I'd recommend checking out each individual listing. I work with a third party for my merchandise prints, and from time to time, I might switch up the material or brand I use. So, for the latest info on materials and brands, make sure to visit each specific product listing.
My product doesn't match the photo, what happened?
I've teamed up with a print-on-demand company to create the majority of my products. I don't personally inspect each item before shipping (although I have ordered samples in the past to ensure quality).
If, by any chance, you receive a damaged product or encounter a manufacturing error, please get in touch with me, and I'll promptly contact the company to address and rectify the issue for you. Your satisfaction is my priority.
HOLIDAY SHIPPING: when do I need to order my products to arrive in time for Christmas?
Great question!!!
For standard shipping in the USA, order by DEC 12th
For priority shipping in the USA, order by DEC 14th
For standard shipping to Canada, order by NOV 28th.
Since I partner with another company to produce products, I don't have control on how quickly items get to your door. So please be mindful of this, I don't want you to be disappointed.