Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
I accept only PayPal payments.
Please note that you can pay through PayPal even if you do not have an account.
The procedure is explained here: https://www.etsy.com/help/article/361
It’s safer for both of us.
Items paid with an e-check will ship once the e-check has cleared out. (it usually takes between 3-7 days)
I ship worldwide by priority and registered mail.All items are shipped within 3 business days of receipt of PayPal payment (exceptions are Sundays and Holidays and announced vacations). .
For items went missing while in transit or for any other issues with your order, please contact me. I will do my best to find the best solution for you as a customer.
They must have passed at least 30 days from the date of sending to be considered that the shipment is lost.
If you are not satisfied with your purchase please contact me within 14 days of delivery.
Please do not send items back without notifying me first.
For more information please read Shipping & Policies