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Shop policies
Please note that all designs are copyrighted by "KatrinellDesign". All products are intended for personal use only, and may not, under any circumstances be resselled, redistributed, used for commercial purposes or as part of a commercial enterprise without our explicit retail permission.
Accepted payment methods
Returns & exchanges
Payment
Shipping
Products will be shipped Monday-Friday to the address you provided during the ETSY CHECKOUT. If you wish to provide us with a different address please note it in the message to seller DURING ETSY CHECKOUT.
Once payment is accepted you will receive a conversation notification letting you know your order has been processed and shipped.
Typically, orders take up to 48 hours (business days) from the time the order is placed to when it is shipped. Timing may vary from order to order.
Items will be carefully wrapped, packed and shipped through registered air mail.
- Shipping within germany normally takes 2-3 working days.
- Shipping to Europe , Australia and Canada normally takes 1-2 weeks.
Occasionally customs can delay packages by up to 6 weeks, which we have no control over.
Please note that any additional fees if applied by the recipient country upon accepting the shipment are solely on the customer.
Additional policies and FAQs
Please contact me via Etsy or to cosminaberta [!at] yahoo.com with any questions you might have. We are happy to answer!
Visit my our FaceBook page: www.facebook.com/pages/Katrinell-Design/133428610061825
Thank you very much for visiting my shop!