Keyaiira

Privacy Policy

This Privacy Policy explains how Keyaiira LLC collects, uses, shares, and protects your personal information when you purchase from my Etsy shop, contact me, or otherwise use my services through Etsy.

Information I Collect

To complete your order, Etsy provides me with certain information, such as your name, email address, shipping address, payment status, order details, and any information you provide through Etsy Messages or personalization requests.

I do not directly receive or store your complete payment card information. Payments are processed through Etsy and its payment providers.

Why I Use Your Information

I use your information only when necessary to:

Process, create, and ship your order
Communicate with you about your purchase
Provide customer service
Handle returns, exchanges, cancellations, or disputes
Maintain business, tax, and transaction records
Comply with Etsy’s policies and applicable laws
Protect my rights and prevent fraud or misuse

The legal bases I rely on include fulfilling my contract with you, complying with legal obligations, and pursuing legitimate business interests, provided those interests do not override your rights.

I will not add you to an email or physical mailing list or send you promotional messages unless you have separately provided your consent.

Information Sharing

I share your personal information only when reasonably necessary, including with:

Etsy: To provide services through the Etsy marketplace and comply with Etsy’s Seller Policy.
Shipping providers: Such as USPS, UPS, FedEx, or international delivery partners, to prepare and deliver your order.
Service providers: Businesses that assist with order processing, accounting, recordkeeping, customer service, or other necessary business operations. These providers may use your information only to perform services on my behalf.
Legal authorities: When disclosure is required by law, court order, legal process, or when reasonably necessary to prevent fraud, protect my legal rights, or address safety concerns.
Business successors: If Keyaiira LLC is sold, reorganized, or transferred, customer information may be included as part of that transaction where permitted by law.

I do not sell or rent your personal information.

Data Retention

I retain personal information only for as long as reasonably necessary to complete your order, provide customer service, maintain required business and tax records, resolve disputes, and comply with legal obligations. Transaction records may generally be retained for up to seven years.

Information retained by Etsy is controlled separately by Etsy and is subject to Etsy’s own Privacy Policy.

Transfers Outside the European Union

I am located in California, United States. Your information may therefore be processed and stored outside the European Union, European Economic Area, or United Kingdom, including in countries whose data-protection laws may differ from those in your country.

Etsy and any service providers involved in your transaction are responsible for using appropriate safeguards for international transfers as required by applicable law.

Your Rights

Depending on where you live, you may have the right to:

Access the personal information I hold about you
Request that inaccurate information be corrected
Request deletion of your personal information
Object to or restrict certain uses of your information
Request a portable copy of information you provided
Withdraw consent when processing is based on consent
File a complaint with your local data-protection authority

These rights may be limited when I must retain information for legal, tax, security, or legitimate business reasons.

For information held directly by Etsy, including account and payment information, you may need to contact Etsy directly.

How to Contact Me

For questions about this Privacy Policy or to make a privacy-related request, contact:

Keyaiira LLC
Email: hello@keyaiira.com
You may also contact me through Etsy Messages.