KoolKippah

I do not provide gift wrapping.
Marking an order as a gift will remove any prices from receipts, but will be packed the same as any other order.

I do not provide digital copies for my work, nor do they come with frames.
All posters are physical, and delivered rolled and unframed.

If an order arrives damage, please send me a message with a photo of the damaged artwork within 30 days of delivery.
Please be sure to show the whole poster as well as the damage. Upon confirmation by photo that the art is damaged I will send a replacement free of charge.
Any damage reported beyond 30 days will be offered a partial refund.

If an item never arrives to its destination, I will do my best to track it down else a replacement will be sent free of charge.

Larger orders may be sent in multiple deliveries, please refer to any shipping notifications from Etsy to check if there is more than one tracking number.

Posters are able to be customized.
Customizations are limited to changing the colors of an element in the design, i.e. Background, Shoes, Skin, etc.

Please contact me with details regarding the customization you want before ordering.

Any background color changes done through the personalization box on any listing will be up to me to make a decision on the actual color used if description is not specific. (e.g. blue vs. sky blue). I will try to use whatever is written be it a description, rbg/cmyk values, or hex numbers to the best of my abilities.
Refunds will not be offered to colors the customer sees as incorrect once the product arrives.

If unsure of the specific color you'd like a background changed to, please message me before ordering.