KooleztStore

Hanoi, Vietnam

2.9k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (633)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (633)
2.9k
sales
3 years
on Etsy
2.9k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (633)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (633)
2.9k
sales
3 years
on Etsy

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Featured items

All items

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Announcement

Last updated on Jan 24, 2025
Hung Nguyen

Contact shop owner

Hung Nguyen

Reviews

4.9 (633)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About KooleztStore

Sales 2,875
On Etsy since 2023

I always loved working with metal and creating unique designs.

Shop members

  • shop-member-photo
    Hung Nguyen

    Owner

  • shop-member-photo
    Thank Nga

    Designer

    Creating original and eye-catching designs.

  • shop-member-photo
    Hoang Anh

    Assistant

    Understanding current trends and customer preferences to create products that are in demand

Production partners

  • A Print Company

    Hanoi, Vietnam

    They helps me cut, print, and ship the items that I develop so that I will only focus on product research, and customer service and scale my business

  • ZonKraft

    Türkiye

    Based in the vibrant city of Atlanta, Georgia, Zonkraft is your trusted partner in the world of custom metal creations. Currently, they ship from Turkey. However, they plan to move our operations back to the US soon.

Shop policies

Last updated on Jun 26, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on Dec 17, 2025

Frequently asked questions

Custom and personalized orders

We love making custom and personalized products for you. Custom orders are for special requests and personalized orders are for adding your own touch to our products. Contact us support@koolezt.com with your idea and we will send you a quote and a mockup. Custom and personalized orders may take longer to ship. Thank you for choosing us.

My item arrived broken or damaged what can I do?

If your product is damaged, then please take photos and send them to us on support@koolezt.com. We will then ask if you would like a refund, or another sent. We are not responsible for any damages to boxes, cases or other packaging. This is the carrier's responsibility to handle them with care, we have no control over this.

I need to cancel or change my order how do I this this?

We always try our best to cancel your order, however if your order has already been shipped then we cannot cancel your order. We will always try our best to help your situation

If you would like to change your order, then please do contact us ASAP. We will try our best to accommodate any changes providing your order hasn't already been shipped. If your order has been shipped, then we will not be able to change the order, but we always welcome a return if you would like to.

I put the wrong address for my order, can I change it?

If you have put in the incorrect delivery address on your order, then please contact as ASAP. If your order hasn't been shipped, then we can update your delivery address no problem. If the order has been shipped, then unfortunately there is nothing we can do.

I don't have a tracking number, when will I get it?

When you receive your dispatched email, it will be in there most of the time, if not you can email us at support@koolezt.com for an update on your tracking.