Kovenstead

Privacy Policy for Kovenstead Co.
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me or contact me through Etsy.com or its related sites and services.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your:
Name
Email address
Postal address
Payment information (though this is managed and secured directly by Etsy/Payment Processors)
Details of the product that you’re ordering.

You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services: Such as when I use your information to fulfill your order, to settle disputes, or to provide you with customer support.

When you have provided your affirmative consent: Such as when you sign up for my mailing list (if applicable).

For compliance with a legal obligation or court order: Such as retaining information about your purchases if required by tax law.

For my legitimate interests: If those interests are not overridden by your rights, such as to improve my services or to comply with the Etsy Seller Policy and Terms of Use.

3. Sharing and Information Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Print-on-Demand Partners (Service Providers): I engage trusted third parties, specifically Printful and/or Printify, to perform functions and provide services for my shop, such as order fulfillment and delivery. I will share your name, shipping address, and product details with these third parties, but only to the extent necessary to produce and ship your custom-made order.

Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.

Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for a period of 7 years to satisfy tax and financial records requirements.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on the legal bases of contractual necessity and/or other legal bases as required by law.

6. Your Rights (GDPR and CCPA)
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. I describe these rights below:

Access, Change, Restrict, Delete: You may have the right to access, change, or delete the personal information I hold about you. You may also have rights to restrict my use of that information.
Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me.
Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Contact me using the contact information below to exercise any of these rights.

7. Contact Information
For purposes of EU data protection law, I, Kevin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: kovenstead@gmail.com
Mailing Address: 780 Gaines School Rd Athens GA 30605