LLMExclusive

Thank you for visiting! My name is Ling Ling, I design and create artisan jewelry and wearable art. All pieces are created entirely by hand in my studio in the natural state of Arkansas. Please be sure to check back and follow me on Instagram @llmexclusive for updates of all my work!

LAYAWAY-
I accept LAYAWAY with 30% downpayment, which needs to be paid within 24 hours. New listed pieces can be reserved for layaway only after 48 hours after they go live. The collected deposit (30%) is NOT REFUNDABLE if you change your mind and It is also NOT TRANSFERABLE to other items. If you would like to do layaway, just contact me, and we will work out a convenient payment plan for you. Usually pieces in $300-$500 range need to be paid off within 4-5 weeks, $600- and up within two months.

BUYER’S REMORSE :
No cancellation on all orders. Please be aware of your budget and ring size when purchasing.

Return -
I do not accept return, unless the item is defective in some way. If you feel there is a mechanical defect with your item please contact me so that we can work out the details of the issue.

Domestic Orders:
All US orders over $100 will be shipped via USPS Priority Mail with tracking information. Typically, packages arrive within 5-7 days, but in the current Covid climate, packages can sometimes take much longer to arrive. Please be aware that once a package leaves my hands, I have ZERO control over what the USPS does with your package. If your package is lost, stolen or damaged in transit please contact USPS FIRST to see how to resolve the issue through them, and if they cannot help you THEN contact me, and I’ll do my best to help if I can. If you prefer to have insurance added to your package, contact me the day you purchase an item to discuss the fees associated with adding insurance.

International Orders:
VAT, Duties, Taxes and International Shipping:

Please note that I DO NOT know the duties or customs laws for each particular country, nor do I understand all of them. Etsy collects all necessary fees associated with taxes or duties or customs fees, if no fees was collected during check out, then you will be responsible for your own particular country import fees and your custom will collect that money from you once your package arrives. Again, please understand that these fees are NOT set by me, they are set by your country and I have nothing to do with them. Please do not ask me to change the dollar amount on your invoice or packing slip.