LTP.Co's WHY
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About LTPCo
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Lachie & Tarsh
Owner, Photographer
Lachie & Tarsh are avid photographers & explorers from Melbourne, Australia
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Cancellations: not accepted
Please contact the seller if you have any problems with your order.
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Frequently asked questions
Are these artworks original? What exactly am I purchasing?
Every LTP.Co artwork is 100% original, captured by us.
We do not use stock imagery or reproduce mass-produced designs. Each photograph is thoughtfully selected from our own body of work and produced as a fine art print.
When you purchase an LTP.Co piece, you’re investing in an original artwork owned by few others.
How long will my artwork take to be made and delivered?
Please allow:
- Production: approximately 2-5 business days
- Shipping: approximately 3-20 business days from dispatch. Timeframes vary depending on location. You will receive an email confirmation at time of dispatch.
Note: Orders are fulfilled through our trusted printing partners across Australia, Europe, the USA, Canada, and Japan. Your order will be dispatched from the closest available to you.
We believe quality is worth the wait, and every piece is produced by hand to order.
What happens if my artwork arrives damaged?
In the unlikely event that your artwork arrives damaged, Please reach out to us within three days of receiving your delivery. Please email us clear photographs of the damage to shop@ltpco.com.au. Once the damage has been verified, we will happily arrange a replacement to be sent back to you.
Your peace of mind is important to us, and we take great care in ensuring every order arrives safely.
Can I return or exchange my artwork if I change my mind?
As each artwork is custom made to order, we’re unable to offer returns or exchanges for change of mind.
That said, if there is an issue with your order, please reach out, we’re always happy to help where we can.
Can I cancel or change my order after placing it?
Because each piece enters production shortly after an order is placed, changes or cancellations may not always be possible.
If you need to make an adjustment, please contact us as soon as possible and we’ll do our best to assist.
Will the colours look exactly the same in person as on my screen?
We take great care to ensure our prints reflect the artwork as accurately as possible.
However, colours may appear slightly different depending on screen settings and lighting conditions in your space.
This natural variation is part of working with photography and fine art printing and does not detract from the quality or integrity of the piece.
What do I receive with my order?
All artworks are sold as print-only and arrive unframed printed on the paper of your choice.
Each print is produced edge-to-edge, without a white border, and is carefully rolled before being shipped in sturdy kraft tube packaging to ensure it arrives in perfect condition.
Can I request a custom size or orientation?
At this time, we’re unable to offer custom sizes or orientations. Each artwork is carefully composed and produced in the formats shown to ensure the image, scale, and presentation remain at the highest quality.
How should I choose the right size for my space?
If you’re deciding between sizes, choosing larger often feels more intentional rather than overwhelming - particularly in open or well-lit spaces.
For more info, view any the images in any of our listings. We’ve included scale mockups and a size guide to help visualise how each artwork typically sits within a home.
If you’d like a second opinion, we’re always happy to help.