LaboMiniatures

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This policy does not apply to third-party practices that I do not own or control, including Etsy or any third-party services you access through Etsy. For these providers, I encourage you to read their privacy policies.

1. Information I Collect
To fulfill your order, you must provide me with certain information (authorized by Etsy to provide to me), such as your name, email address, postal address, payment details, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Legal Bases for Collecting and Using Information
The legal bases on which I rely to collect, use, and share your information include:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support;
When you have provided your affirmative consent, which you may revoke at any time;
If necessary to comply with a legal obligation or court order or in connection with a legal claim;
As necessary for my legitimate interests, provided these are not overridden by your rights or interests (e.g., improving my services and complying with Etsy’s policies).

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: As required to provide my services and comply with Etsy policies.
Service providers: Such as delivery companies, to the extent necessary.
Business transfers: If I sell or merge the business, as permitted by law.
Legal compliance: When reasonably necessary to respond to legal processes or protect rights and safety.

4. Data Retention
I retain your personal information only as long as necessary to provide you with services, and as required by law, for dispute resolution, and for contract enforcement. Data is generally retained for 4 years.

5. Transfers of Personal Information Outside the EU
Your information may be stored or processed via third-party hosting services in jurisdictions such as the US. In these cases, I rely on frameworks like Privacy Shield for lawful data transfer.

6. Your Rights
If you reside in certain territories (e.g., the EU), you are entitled to access, correct, delete, or restrict use of your personal information. You may also object to certain processing or request data portability. Consent can be withdrawn at any time.

7. Contact Information
For purposes of EU data protection law, I, Le Ngoc, am the data controller of your personal information. If you have any questions or concerns, you may contact me at louis.miniatures@gmail.com.