Lachicadelacinta

Diseño e ilustración.Accesorios, papelería y decoración

A Coruña, Spain

Lachicadelacinta is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Lachicadelacinta is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 29, 2018

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Illustration and design handmade to obtain unique objects
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Ilustración y diseño hecho a mano para obtener objetos únicos

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

- All custom orders must be paid in advance to manufacturing the custom item.

- We accept Paypal payment, Etsy Direct Payment and Etsy Gifts Cards.

- If you want other payment you can contact us and we'll inform you of the conditions if it's possible. (lachicadelacinta@gmail.com)

Shipping

We make national and international shipments, when preparing the order as we detail in each product of the store can take us 3 days.
All orders are sent by the company Correos with a tracking code that gives us the office itself and then we give you so that you can see the status of the order.

** VERY IMPORTANT **
For a better administration of your shipment, it is advisable that you provide us with a TELEPHONE CONTACT NUMBER for the transportation agency. You can leave us this number through a note in your order or through a message in our store. All the information you provide is absolutely confidential.

*** In the event that your shipment is not claimed at the destination within the corresponding period (this period varies from one country to another) such shipment will be abandoned and can not be claimed. If you have any problems with the delivery, contact us. ***

- ORDINARY POSTAL SERVICE:
If you want us to send your order through the regular postal service (without tracking number and WITHOUT SIGNATURE REQUIREMENT at the time of delivery) contact us. This type of shipment does not have a claim option since the package does not have any type of identifier for tracking, for this reason, we are not responsible for the packet losses sent with this system
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Hacemos envios nacionales e internacionales, a la hora de preparar el pedido como detallamos en cada producto de la tienda puede llevarnos 3 dias.
Todos los pedidos son enviados por la empresa Correos con un código de seguimiento que nos da la propia oficina y luego os damos para que podais ver la situacion del pedido.
** MUY IMPORTANTE **
Para una mejor administración de su envío, es aconsejable que nos proporcione un NÚMERO DE CONTACTO TELEFÓNICO para la agencia de transporte. Puede dejarnos este número mediante una nota en su pedido o mediante un mensaje en nuestra tienda. Toda la información que nos proporciona es absolutamente confidencial.

*** En caso de que su envío no se reclame en el destino dentro del período correspondiente (este período varía de un país a otro) dicho envío será abandonado y no podrá ser reclamado. Si tiene algún problema con la entrega, contáctenos. ***

- SERVICIO POSTAL ORDINARIO:
Si desea que le enviemos su pedido a través del servicio postal regular (sin número de seguimiento y SIN REQUISITO DE FIRMA en el momento de la entrega) contáctenos. Este tipo de envío no tiene opción de reclamación ya que el paquete no tiene ningún tipo de identificador para su seguimiento, por este motivo, no somos responsables de las pérdidas de paquetes enviados con este sistema.

Additional policies and FAQs

All our items are handmade by craftsmen, one by one, each of them is unique so it can have small differences with respect to the images.

Custom orders:

- We accept our personalized orders of illustrations for it you can send an email to lachicadelacinta [!at] gmail.com

- If you want a personalized illustration, you should keep in mind that this will take around 2 weeks. Since we will start from 0 doing the sketches and coloring.

- This time must be added to the normal shipping transit time, which may be one week or 15 days if it is outside of Spain.
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Todos nuestros artículos están hechos a mano por artesanos, uno por uno, cada uno de ellos es único por lo que puede tener pequeñas diferencias con respecto a las imágenes.

Pedidos personalizados:

- Aceptamos nuestros pedidos personalizados de ilustraciones para ello puedes enviarnos un correo a lachicadelacinta [!at] gmail.com

- Si quieres una ilustración personalizada, debes tener en cuenta que esto tardará alrededor de 2 semanas. Ya que partiremos de 0 haciendo los bocetos y coloreando.

- Este tiempo debe agregarse al tiempo de tránsito de Envío normal que puede ser de una semana o 15 dias si es fuera de España.

Privacy

**PRIVACY POLICY**

In compliance with Regulation 2016/679, of April 27, Protection of Personal Data of Spain and the European General Data Protection Regulation (GDPR), we inform you that the personal data you provide us through the website ww.etsy .com or its related sites, will be treated confidentially and will become part of a file owned by La chica de la cinta, Ronda de Outeiro 234 A Coruña 15010 A Coruña,Spain which has been duly registered in the Data Protection Agency (www.agpd.es).

Our privacy policy does not apply to third-party practices that La chica de la cinta does not own or control, including ETSY or any third-party service that you access through Etsy. You can check the Etsy Privacy Policy for information on their privacy practices if you have any questions.

INFORMATION GATHERING
Your personal data will be used only for the MANAGEMENT OF YOUR ORDER IN OUR STORE ON THE ETSY PLATFORM and will cost of the information that you previously authorized Etsy to provide to us for the fulfillment of your order. In addition to the basic information such as name, email, postal address and the details of the ordered product, you can provide us with additional information if you contact us directly, with the objective of requesting a personalized order.

USE OF INFORMATION
The information you provide us will only be used, collected and shared to complete the actions that La chica de la cinta is legally authorized to perform and that are:

- Complete your order, resolve disputes or provide customer service. - Communicate with you through our mailing list in case you have given affirmative consent for it; this consent may be revoked by you at any time.

- Comply with legal obligations or court orders in relation to a legal claim; such as the withholding of information about your purchases in the case required by current tax legislation. - As necessary for the purpose of our legitimate interests, if such interests are not nullified by your rights or interests, such as:

1) Provide and improve our services. We will use your information to provide the services you requested and in our legitimate interest to improve our services.
2) Compliance with the Etsy seller policy and Terms of use. We will use your information as necessary to comply with our obligations under the Etsy Seller Policy and the Terms of Use.


SHARED INFORMATION AND DISCLOSURE OF THE SAME
La chica de la cinta will share your personal information for very limited reasons and in limited circumstances, as follows:

- ETSY. We will share information with Etsy as necessary to provide our services and comply with our obligations under the Etsy Seller Policy and the Etsy Terms of Use.

- SERVICE PROVIDERS. We will hire the services of trusted third parties to perform functions and provide services to our store, such as shipping companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

- COMMERCIAL TRANSFERS. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. - In accordance with the laws. We may collect, use, retain and share your information if we are certain that it is reasonably necessary to:
a) Respond to a legal process or to government requests. b) Enforce our agreements, terms and policies.
c) Prevent, investigate and address fraud and other illegal activities, security or technical problems.
d) Protect the rights, property and safety of our clients or others.

- DATA RETENTION. We will retain your personal information only for as long as it is necessary to provide our services and as described in our Privacy Policy. However, we may also need to retain this information to comply with our legal and regulatory obligations, resolve disputes and enforce our agreements. Generally, we will save your data for a period of up to 7 years.

- TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU. We may store and process your information through third-party hosting services in the US. UU and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws and government oversight than exists in your jurisdiction. In the event that it is necessary to transfer information about you outside the EU, we will trust Privacy Shield as the legal basis for the transfer, since Google Cloud is certified by Privacy Shield.

CUSTOMER RIGHTS, YOUR RIGHTS.
We inform you that you can exercise your rights of access, rectification, cancellation and opposition in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, by sending an email to info [!at] barruntando.com or a letter together with a photocopy of your ID, to the following address:

La chica de la cinta
Ronda de Outeiro 234
A Coruña
15010
Spain

La chica de la cinta does not sell, assign, lease, or transmit in any way, information or personal data of its Customers / Users to third parties. The User guarantees that the Personal Data provided to La chica de la cinta are truthful and is responsible for communicating any changes in them. The user is solely responsible for any loss or damage, direct or indirect, that could cause La chica de la cinta or any third party due to filling in the forms with false, inaccurate, incomplete or outdated information.

La chica de la cinta has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of the technology, however, the User must be aware that the measures of Internet security are not impregnable.

The completion of the forms included in the website implies the express consent of the User to the inclusion of their personal data in the aforementioned automated file of La chica de la cinta
See this Seller Handbook article for a sample privacy policy you can customize for your shop.