LadybugFiber

Ladybug Fiber Company

Elk Grove, California 3096 Sales On Etsy since 2011

5 out of 5 stars (1160)

LadybugFiber

Ladybug Fiber Company

Elk Grove, California | 3096 Sales

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LadybugFiber

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LadybugFiber

Announcement    Welcome to Ladybug Fiber Company! I specialize in the finest quality hand dyed yarns and roving.

*****Please note - I am temporarily unable to offer ball winding service as my winder is on the fritz...*****

Be sure to "like" and follow us on our Facebook page to receive timely update news.

Thank you for stopping by!

Announcement

Last updated on Dec 4, 2019

Welcome to Ladybug Fiber Company! I specialize in the finest quality hand dyed yarns and roving.

*****Please note - I am temporarily unable to offer ball winding service as my winder is on the fritz...*****

Be sure to "like" and follow us on our Facebook page to receive timely update news.

Thank you for stopping by!

Reviews

Average item review
5 out of 5 stars
(1160)
See reviews that mention:
quality 28 shipping 202 customer service 161

Shop policies

Last updated on November 17, 2019
Welcome to Ladybug Fiber Company!

I offer a variety of custom hand dyed sock yarns and wool roving, and use only the finest yarns and fibers and the highest quality professional acid dyes. A love of all that grows in my garden (as well as Mother Nature herself) provides the inspiration for many of my color choices.

Thank you for visiting, and happy crafting!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We take a lot of pride and care in creating these items, and want you to be 100% satisfied with your purchase. If you are not, please contact us within 7 days of receipt for an exchange or refund. Return shipping costs will not be refunded and buyer is responsible for any new shipping costs.

Please note that all returns MUST be in their original condition with label and any other items included to be considered for a full refund. Yarn and fiber can not have been used, knitted, crocheted, spun or altered in any way.

Custom orders can not be returned unless it is our error, such as an incorrect color or base, etc.
Payment
I accept payment via PayPal and Etsy Direct Checkout.

Payment is due within three days or the item(s) will be relisted.

*** As of January 1, 2014, all custom orders will require pre-payment. Please use "Request Custom Order" button on my page. ***

Please see my refund and miscellaneous policies below, for updated information on returns and order cancellations.

*** Coupons only apply to in-stock merchandise - they can not be applied to gift certificates, custom orders, team orders or clubs ***
Shipping
*** Shipping charges (both domestic and international) increased on January 27, 2013. ***

Your in-stock item(s) will be shipped within two business days after your payment clears. During my busy season (Fall and Winter) custom orders and pre-orders will be shipped within 4 weeks if yarn is currently in stock, or up to 5 weeks if not.

United States: Items going to addresses within the U.S. will ship First Class with delivery confirmation. Orders of 3 or more items (or weighing 13 ounces or more) will be shipped Priority shipping with delivery confirmation. Please let me know if you would like a different shipping option and we will happily quote you a price.

Unfortunately, I am not responsible for items damaged in shipping. Insurance can be included for an additional fee; please inquire before making your PayPal purchase.

Canada: Items sent to Canada will ship First Class. Please inquire if you would like a different shipping arrangement.

International orders: I am happy to ship First Class internationally; however, please note that buyers are responsible for any and all duties and custom charges that may be incurred, and unfortunately, I am not responsible for packages that do not arrive at their destination. Also, I will refund any extra shipping charges resulting from the purchase of multiple items.

Yarn may be hand delivered within the greater Sacramento area. Please email for details.
Additional policies and FAQs
*** Requests by buyers to cancel and refund orders that have already been shipped are then subject to our returns and refund policies. Please see my refund policies for details. ***

*** Coupons only apply to physical, in-stock merchandise ***

*** A note to my California customers and neighbors: Due to increased sales tax rates, as of February 1, 2013, we now charge 8.5% sales tax. ***

*** Please contact me at ladybugfiber(at)gmail(dot)com if you have any questions! ***